Case Manager: Career Summary, Occupational Outlook, and Educational Requirements

Research what it takes to become a case manager. Learn about degree requirements, career outlook and salary to find out if this is the career for you. Schools offering Addictions & Social Work degrees can also be found in these popular choices.

Career Information At a Glance

Case managers work in various industries to assist individuals in connecting with social services and coping with life dilemmas. Registered nurses and social workers, which can both be in case management roles, are profiled in the table below. Read about the education requirements, as well as career data.

Registered Nurses Social Workers
Degree Required Bachelor's degree Bachelor's degree
Education Field of Study Nursing Social work
Key Skills Attention to detail, emotional stability, physical stamina Problem-solving, listening, compassion, organization, interpersonal
Licensure/Certification Licensure is required in all 50 states and the District of Columbia; certification is optional Licensing requirements vary by state
Job Growth (2012-2022) 19%* 27% (for all healthcare social workers)*
Median Salary (2013) $66,220* $50,820 (for all healthcare social workers)*

Source: *U.S. Bureau of Labor Statistics

What Are the Duties of a Case Manager?

As a case manager, you manage resources within a healthcare environment to ensure that services meet your clients' needs. You may also help identify goals and then develop a system that allows clients to achieve these goals. Case managers are usually nurses or social workers that have experience working within the healthcare and social services field. Case managers have to maintain constant communication with their clients by following up on their status, health services and goal outcome. They work in offices at clinics, hospitals, health facilities, and public and nonprofit sectors, and specialize in healthcare, mental health, addiction, aging, HIV/AIDS, child welfare, immigration and occupational services.

What Is My Occupational Outlook?

The Commission for Case Manager Certification (CCMC) reports that the need for qualified case managers is expected to grow in order to address the increasing elderly population, a growing number of patients suffering from chronic illness, and the impact of managed care and additional regulation (www.ccmcertification.org). The median salary of case managers was $71,293 per year in October 2014, according to Salary.com.

What Education Do I Need?

Case managers must complete a 4-year undergraduate degree, such as a Bachelor of Science in Nursing or Social Work, along with two to four years of clinical experience. They should consider earning certification in order to establish their career and ensure their clients that they have obtained the required training.

You may obtain certification from the CCMC or the Case Management Society of America (www.cmsa.org). The certification process usually includes courses, such as case studies, ethical issues, patient rights, outcome management and healthcare delivery systems. Certification classes are for licensed nurses or social workers with experience in the field. Case managers also should renew their certifications and increase their credentials as case management administrator, life care planner or disability management specialist.

To continue researching, browse degree options below for course curriculum, prerequisites and financial aid information. Or, learn more about the subject by reading the related articles below:

  • 1. Degree Options:

Popular Schools

  • Capella University

    Capella University responds quickly to information requests through this website.

    Popular programs at Capella University:

    • Doctoral
    • Master

    Online Programs Available

  • Kaplan University

    Kaplan University responds quickly to information requests through this website.

    Popular programs at Kaplan University:

    Online Programs Available

  • Walden University

    Walden University responds quickly to information requests through this website.

    Popular programs at Walden University:

    Online Programs Available

  • University of Phoenix

    University of Phoenix responds quickly to information requests through this website.

    Popular programs at University of Phoenix:

    Online and Campus-Based Programs Available:

    View All Locations
    • Anywhere: Online Campus
    • Arizona: Online Campus, Tempe, Tucson
    • California: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose
    • Colorado: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree
    • Columbia (D.C.): Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington
    • Florida: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace
    • Georgia: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs
    • Hawaii: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu
    • Illinois: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg
    • Louisiana: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Baton Rouge, Metairie
    • Massachusetts: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Baton Rouge, Metairie, Braintree
    • Michigan: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Baton Rouge, Metairie, Braintree, Detroit
    • Minnesota: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Baton Rouge, Metairie, Braintree, Detroit, St Louis Park
    • Missouri: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Baton Rouge, Metairie, Braintree, Detroit, St Louis Park, Kansas City, Maryland Heights
    • New Mexico: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Baton Rouge, Metairie, Braintree, Detroit, St Louis Park, Kansas City, Maryland Heights, Albuquerque
    • Nevada: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Baton Rouge, Metairie, Braintree, Detroit, St Louis Park, Kansas City, Maryland Heights, Albuquerque, Las Vegas
    • Pennsylvania: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Baton Rouge, Metairie, Braintree, Detroit, St Louis Park, Kansas City, Maryland Heights, Albuquerque, Las Vegas, Philadelphia
    • Puerto Rico: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Baton Rouge, Metairie, Braintree, Detroit, St Louis Park, Kansas City, Maryland Heights, Albuquerque, Las Vegas, Philadelphia, Guaynabo
    • Tennessee: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Baton Rouge, Metairie, Braintree, Detroit, St Louis Park, Kansas City, Maryland Heights, Albuquerque, Las Vegas, Philadelphia, Guaynabo, Chattanooga, Cordova, Nashville
    • Texas: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Baton Rouge, Metairie, Braintree, Detroit, St Louis Park, Kansas City, Maryland Heights, Albuquerque, Las Vegas, Philadelphia, Guaynabo, Chattanooga, Cordova, Nashville, Austin, Dallas, Houston, Mission, San Antonio
    • Utah: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Baton Rouge, Metairie, Braintree, Detroit, St Louis Park, Kansas City, Maryland Heights, Albuquerque, Las Vegas, Philadelphia, Guaynabo, Chattanooga, Cordova, Nashville, Austin, Dallas, Houston, Mission, San Antonio, Salt Lake City
    • Virginia: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Baton Rouge, Metairie, Braintree, Detroit, St Louis Park, Kansas City, Maryland Heights, Albuquerque, Las Vegas, Philadelphia, Guaynabo, Chattanooga, Cordova, Nashville, Austin, Dallas, Houston, Mission, San Antonio, Salt Lake City, Arlington, Glen Allen
    • Washington: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Baton Rouge, Metairie, Braintree, Detroit, St Louis Park, Kansas City, Maryland Heights, Albuquerque, Las Vegas, Philadelphia, Guaynabo, Chattanooga, Cordova, Nashville, Austin, Dallas, Houston, Mission, San Antonio, Salt Lake City, Arlington, Glen Allen, Tukwila
    • Wisconsin: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Baton Rouge, Metairie, Braintree, Detroit, St Louis Park, Kansas City, Maryland Heights, Albuquerque, Las Vegas, Philadelphia, Guaynabo, Chattanooga, Cordova, Nashville, Austin, Dallas, Houston, Mission, San Antonio, Salt Lake City, Arlington, Glen Allen, Tukwila, Milwaukee
  • Southern New Hampshire University

    Southern New Hampshire University responds quickly to information requests through this website.

    Popular programs at Southern New Hampshire University:

    • Bachelor Degrees

    Online Programs Available

  • Post University

    Post University responds quickly to information requests through this website.

    Popular programs at Post University:

    Online Programs Available

  • Brandman University

    Brandman University responds quickly to information requests through this website.

    Popular programs at Brandman University:

    • Bachelor Degrees

    Campus Locations:

    • California: Fairfield, Hanford, Irvine, Menifee, Oceanside, Ontario, Palm Desert, Palmdale, Riverside, Roseville, Salida, San Diego, Santa Clarita, Santa Maria, Victorville, Visalia, Walnut Creek, Yuba City, Yucaipa
  • Colorado State University Global

    Colorado State University Global responds quickly to information requests through this website.

    Popular programs at Colorado State University Global:

    • Bachelor Degrees

    Online Programs Available

  • Grand Canyon University

    Grand Canyon University responds quickly to information requests through this website.

    Popular programs at Grand Canyon University:

    Online Programs Available

  • Medaille College

    Medaille College responds quickly to information requests through this website.

    Popular programs at Medaille College:

    • Bachelor Degrees
    • Associate Programs

    Online Programs Available

  • University of the Rockies

    University of the Rockies responds quickly to information requests through this website.

    Popular programs at University of the Rockies:

    • Doctoral
    • Master

    Online Programs Available

  • American InterContinental University

    American InterContinental University responds quickly to information requests through this website.

    Popular programs at American InterContinental University:

    • Bachelor Degrees

    Online Programs Available

  • Azusa Pacific University College

    Azusa Pacific University College responds quickly to information requests through this website.

    Popular programs at Azusa Pacific University College:

    • Bachelor Degrees

    Online Programs Available

  • Colorado Technical University

    Colorado Technical University responds quickly to information requests through this website.

    Popular programs at Colorado Technical University:

    • Bachelor Degrees
    • Associate Programs

    Online Programs Available

  • Saint Joseph's University

    Saint Joseph's University responds quickly to information requests through this website.

    Popular programs at Saint Joseph's University:

    Online Programs Available