How Do I Become a Telemarketer?

Research what it takes to become a telemarketer. Learn about job duties, education requirements, and salary potential to find out if this is the career for you. Schools offering Sales & Marketing degrees can also be found in these popular choices.

Career Information At a Glance

Telemarketers make sales for a company over the phone, using marketing techniques to interest customers in the products and services they offer. Refer to the table below for more information about education requirements, salary, and job outlook for telemarketers.

Education Required None required for some jobs; high school diploma recommended; college education preferred by some employers
Key Skills Speaking, persuasion
Job Growth (2012-2022) 8%*
Median Salary (May 2013) $22,610*

Source: *U.S. Bureau of Labor Statistics

What Job Duties Will I Have as a Telemarketer?

Telemarketers make sales for businesses via telephone. You will call potential customers who are on a list, or you might answer calls from consumers responding to ads. While you'll use a prepared script when talking to potential customers, you may sometimes vary that script to sound more spontaneous or to make the pitch more appealing to a specific customer. Prospective customers might be private consumers or business representatives. You will record successful sales on a computer along with the customer's payment method and personal information.

Many telemarketers work in call centers surrounded by numerous other telemarketers. Telemarketing jobs range from full-time, part-time and temporary positions. Some telemarketers seek donations for causes rather than business sales.

Do I Need Any Education?

A high school diploma is recommended for telemarketers, but not all companies demand it. Most companies don't mandate a college degree for their telemarketers, according to the U.S. Bureau of Labor Statistics (BLS), yet some firms prefer employees with a college education (www.bls.gov).

According to the U.S. Department of Labor's career database, O*Net, 59% of telemarketers had a high school diploma or equivalent, while 30% had less than that level of education (www.onetonline.org). If you decide to pursue a college education, you could study courses that teach theories and skills in marketing, sales and communications. You will also need computer skills and a strong command of written and spoken English.

Will My Employer Provide Job Training?

You will probably complete a short training period when hired for a telemarketing position. Your on-the-job orientation may include learning how to make successful sales calls, listening as seasoned telemarketers interact with customers and comprehending the laws that govern the telemarketing industry.

What Could I Earn?

The median salary for telemarketers was $22,610 in May 2013, the BLS reported. The top-paid ten percent in the field earned $38,440, while the bottom-paid ten percent earned $17,090 per year. The industry of business support services had the highest employment concentration at this time.

To continue researching, browse degree options below for course curriculum, prerequisites and financial aid information. Or, learn more about the subject by reading the related articles below:

  • 1. Degree Options:

Popular Schools

  • University of Phoenix

    University of Phoenix responds quickly to information requests through this website.

    Popular programs at University of Phoenix:

    Online and Campus-Based Programs Available:

    View All Locations
    • Anywhere: Online Campus
    • Arizona: Online Campus, Tempe, Tucson
    • California: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose
    • Colorado: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree
    • Columbia (D.C.): Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington
    • Florida: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace
    • Georgia: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs
    • Hawaii: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu
    • Illinois: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg
    • Indiana: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Indianapolis
    • Louisiana: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Indianapolis, Baton Rouge, Metairie
    • Massachusetts: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Indianapolis, Baton Rouge, Metairie, Braintree
    • Maryland: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Indianapolis, Baton Rouge, Metairie, Braintree, Columbia
    • Michigan: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Indianapolis, Baton Rouge, Metairie, Braintree, Columbia, Detroit
    • Minnesota: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Indianapolis, Baton Rouge, Metairie, Braintree, Columbia, Detroit, St Louis Park
    • Missouri: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Indianapolis, Baton Rouge, Metairie, Braintree, Columbia, Detroit, St Louis Park, Kansas City, Maryland Heights
    • North Carolina: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Indianapolis, Baton Rouge, Metairie, Braintree, Columbia, Detroit, St Louis Park, Kansas City, Maryland Heights, Charlotte
    • New Jersey: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Indianapolis, Baton Rouge, Metairie, Braintree, Columbia, Detroit, St Louis Park, Kansas City, Maryland Heights, Charlotte, Jersey City
    • New Mexico: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Indianapolis, Baton Rouge, Metairie, Braintree, Columbia, Detroit, St Louis Park, Kansas City, Maryland Heights, Charlotte, Jersey City, Albuquerque
    • Nevada: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Indianapolis, Baton Rouge, Metairie, Braintree, Columbia, Detroit, St Louis Park, Kansas City, Maryland Heights, Charlotte, Jersey City, Albuquerque, Las Vegas
    • Ohio: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Indianapolis, Baton Rouge, Metairie, Braintree, Columbia, Detroit, St Louis Park, Kansas City, Maryland Heights, Charlotte, Jersey City, Albuquerque, Las Vegas, Beachwood
    • Oregon: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Indianapolis, Baton Rouge, Metairie, Braintree, Columbia, Detroit, St Louis Park, Kansas City, Maryland Heights, Charlotte, Jersey City, Albuquerque, Las Vegas, Beachwood, Tigard
    • Pennsylvania: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Indianapolis, Baton Rouge, Metairie, Braintree, Columbia, Detroit, St Louis Park, Kansas City, Maryland Heights, Charlotte, Jersey City, Albuquerque, Las Vegas, Beachwood, Tigard, Philadelphia
    • Puerto Rico: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Indianapolis, Baton Rouge, Metairie, Braintree, Columbia, Detroit, St Louis Park, Kansas City, Maryland Heights, Charlotte, Jersey City, Albuquerque, Las Vegas, Beachwood, Tigard, Philadelphia, Guaynabo
    • Tennessee: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Indianapolis, Baton Rouge, Metairie, Braintree, Columbia, Detroit, St Louis Park, Kansas City, Maryland Heights, Charlotte, Jersey City, Albuquerque, Las Vegas, Beachwood, Tigard, Philadelphia, Guaynabo, Chattanooga, Cordova, Nashville
    • Texas: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Indianapolis, Baton Rouge, Metairie, Braintree, Columbia, Detroit, St Louis Park, Kansas City, Maryland Heights, Charlotte, Jersey City, Albuquerque, Las Vegas, Beachwood, Tigard, Philadelphia, Guaynabo, Chattanooga, Cordova, Nashville, Austin, Dallas, Houston, San Antonio
    • Utah: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Indianapolis, Baton Rouge, Metairie, Braintree, Columbia, Detroit, St Louis Park, Kansas City, Maryland Heights, Charlotte, Jersey City, Albuquerque, Las Vegas, Beachwood, Tigard, Philadelphia, Guaynabo, Chattanooga, Cordova, Nashville, Austin, Dallas, Houston, San Antonio, Salt Lake City
    • Virginia: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Indianapolis, Baton Rouge, Metairie, Braintree, Columbia, Detroit, St Louis Park, Kansas City, Maryland Heights, Charlotte, Jersey City, Albuquerque, Las Vegas, Beachwood, Tigard, Philadelphia, Guaynabo, Chattanooga, Cordova, Nashville, Austin, Dallas, Houston, San Antonio, Salt Lake City, Arlington, Glen Allen
    • Washington: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Indianapolis, Baton Rouge, Metairie, Braintree, Columbia, Detroit, St Louis Park, Kansas City, Maryland Heights, Charlotte, Jersey City, Albuquerque, Las Vegas, Beachwood, Tigard, Philadelphia, Guaynabo, Chattanooga, Cordova, Nashville, Austin, Dallas, Houston, San Antonio, Salt Lake City, Arlington, Glen Allen, Tukwila
    • Wisconsin: Online Campus, Tempe, Tucson, Costa Mesa, Fresno, Sacramento, San Diego, San Jose, Colorado Springs, Lone Tree, Washington, Ft Lauderdale, Jacksonville, Orlando, Temple Terrace, Augusta, Columbus, Sandy Springs, Honolulu, Schaumburg, Indianapolis, Baton Rouge, Metairie, Braintree, Columbia, Detroit, St Louis Park, Kansas City, Maryland Heights, Charlotte, Jersey City, Albuquerque, Las Vegas, Beachwood, Tigard, Philadelphia, Guaynabo, Chattanooga, Cordova, Nashville, Austin, Dallas, Houston, San Antonio, Salt Lake City, Arlington, Glen Allen, Tukwila, Milwaukee
  • Kaplan University

    Kaplan University responds quickly to information requests through this website.

    Popular programs at Kaplan University:

    Online Programs Available

  • Ashford University

    Ashford University responds quickly to information requests through this website.

    Popular programs at Ashford University:

    Online Programs Available

  • Southern New Hampshire University

    Southern New Hampshire University responds quickly to information requests through this website.

    Popular programs at Southern New Hampshire University:

    Online Programs Available

  • Brandman University

    Brandman University responds quickly to information requests through this website.

    Popular programs at Brandman University:

    • Master
    • Certificates

    Campus-Based Programs Available:

    View All Locations
    • California: Culver City, Fairfield, Hanford, Irvine, Menifee, Monterey, Ontario, Palm Desert, Palmdale, Riverside, Roseville, Salida, San Diego, Santa Clarita, Santa Maria, Victorville, Visalia, Walnut Creek, Yuba City
    • Washington: Culver City, Fairfield, Hanford, Irvine, Menifee, Monterey, Ontario, Palm Desert, Palmdale, Riverside, Roseville, Salida, San Diego, Santa Clarita, Santa Maria, Victorville, Visalia, Walnut Creek, Yuba City, Lacey
  • Penn Foster Career School

    Penn Foster Career School responds quickly to information requests through this website.

    Popular programs at Penn Foster Career School:

    Online Programs Available

  • Grand Canyon University

    Grand Canyon University responds quickly to information requests through this website.

    Popular programs at Grand Canyon University:

    Online Programs Available

  • Full Sail University

    Full Sail University responds quickly to information requests through this website.

    Popular programs at Full Sail University:

    Online and Campus-Based Programs Available:

    View All Locations
    • Anywhere: Online Campus
    • Florida: Online Campus, Winter Park
  • Northcentral University

    Northcentral University responds quickly to information requests through this website.

    Popular programs at Northcentral University:

    Online Programs Available

  • Baker College Online

    Baker College Online responds quickly to information requests through this website.

    Popular programs at Baker College Online:

    Online Programs Available

  • TCI College

    TCI College responds quickly to information requests through this website.

    Popular programs at TCI College:

    • Certificates

    Campus Locations:

    • New York: New York
  • Colorado Technical University

    Colorado Technical University responds quickly to information requests through this website.

    Popular programs at Colorado Technical University:

    • Doctoral
    • Master
    • Bachelor Degrees
    • Associate Programs

    Online Programs Available

  • Walden University

    Walden University responds quickly to information requests through this website.

    Popular programs at Walden University:

    Online Programs Available

  • Colorado State University Global

    Colorado State University Global responds quickly to information requests through this website.

    Popular programs at Colorado State University Global:

    • Master
    • Bachelor Degrees

    Online Programs Available

  • Grantham University

    Grantham University responds quickly to information requests through this website.

    Popular programs at Grantham University:

    • Master
    • Bachelor Degrees
    • Associate Programs

    Online Programs Available