What Are My Mailroom Job Options?

Learn about the various workers who keep a mailroom running. Review training and experience requirements, advancement possibilities and salary potential for several different mailroom jobs. Schools offering Office Management degrees can also be found in these popular choices.

What Jobs Are Available in the Mailroom?

Individuals who work in a mailroom often are tasked with sorting and organizing incoming and outgoing mail so as to make the delivery process simpler. Your duties are likely to vary depending on what kind of company or employer you work for. Two major options are either working as a mailroom clerk for a private company, sorting all of the inter-office and incoming mail from the outside, or working for the United States Postal Service. A job with the postal service may also include loading and unloading incoming and outgoing trucks with letters and packages.

The table below contains important details about working as mail clerks and mail machine operators.

Education Required High school diploma
Key Duties Assorting and filing mail
Job Growth (2014-2024) -28%* (for all postal service workers)
Mean Salary (2015) $29,930* ('for mail clerks and mail machine operators, except those working for the postal service); $50,560 (for postal service mail sorters, processors, and processing machine operators)

Source: *U.S. Bureau of Labor Statistics.

What Types of Duties Would I Perform Working in a Mailroom?

Your job duties working in a mailroom will usually depend upon your employer, as well as your position title. According to O*Net Online, potential titles you could assume include mail reader and sorter, as well as specialized positions like insert operator. As an insert operator, you would be in charge of running the equipment that inserts papers and resources into mail envelopes.

With a mailroom job, you may handle all facets of the incoming and outgoing mail process. In addition to tasks such as opening, sorting and preparing mail for delivery, you may also be responsible for record keeping. If you work for the United States Post Office, you may also handle money, in addition to general mail sorting duties. While performing your duties, you might need to use a dolly or hand truck. Other tasks may include document reproduction and binding.

What Prior Experience Might I Need?

While most companies usually provide training, job postings on CareerBuilder.com and Monster.com indicated that there are some basic qualifications you would need to meet for a position in a mailroom. Physical requirements, such as being able to lift a specific weight, may apply.

If you would like to work as an insert operator, you'll most likely need prior work experience. There are physical requirements that include possibly walking or standing for your entire shift, which could last up to twelve hours. You also might need to pass a background check and drug test.

In general, you'll need to hold a high school diploma or its equivalent to start a mailroom clerk position. While some jobs may require less than a year of office or mailroom experience, others may require you to have a minimum of 1-2 years of experience. For some positions, you'll need a valid driver's license and employer references. You might also need to be proficient with data entry and other computer skills.

What Opportunities Will I Have for Advancement?

Since mailroom jobs are often seasonal, temporary or part-time, obtaining a full-time position may be the first option for advancement. The U.S. Bureau of Labor Statistics (BLS) reported that other advancement opportunities include obtaining a general office clerk position where you'll be able to gain experience and skills. From there, you could progress to an administrative assistant position. If you have a 4-year degree, then your opportunities for advancement may increase.

Securing a job with the federal government may be another way to further your career. According to the BLS, if you're interested in becoming a mail carrier, you'll need to pass a written test, as well as qualifying exams that include a physical exam, criminal check and driving test. Other criteria include the ability to lift and carry 70 pounds. While you do not need a degree, you do need to be at least 18 years old and a U.S. citizen or permanent resident. Because of the expected 28% decrease in postal office positions from 2014-2024, competition for carrier jobs was projected to be very great.

How Much Can I Expect to Make?

The BLS reported that mail clerks and mail machine operators not employed with the postal service made mean yearly wages of $29,930 as of May 2015. The bottom ten percent of workers earned $18,720 or less every year, while the top ten percent of mail professionals made $44,150 or more annually. Mail carriers employed by the postal service took in a mean yearly salary of $51,130 as of May 2015. The bottom ten percent of earners made $32,630 or less per year, while the top ten percent earned $60,520 or more.

What Are Some Related Alternative Careers?

With a high school diploma, you could also work as a delivery truck driver. This involves loading the truck with packages at a distribution center and delivering them to customers within a designated area. You should be familiar with the area to create efficient driving routes and may need to possess some customer service skills, as you may frequently come in contact with package recipients. You may also be interested in a job as an administrative assistant. This would entail performing a number of clerical and administrative tasks like record keeping, note taking, and scheduling for an individual or company.

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