What Is the Job Description of a Scheduling Coordinator?

A scheduling coordinator's work entails just what the job title suggests - organizing schedules; however, this role varies depending on the field in which you work. Read to learn more about scheduling coordinators and the skills you need to become one. Schools offering Administrative Assistant degrees can also be found in these popular choices.

Role Defined

In general, scheduling coordinators manage time and schedules for organizations in a wide range of industries. In the medical field, a scheduling coordinator is similar to a front desk receptionist, so you might speak with patients, set appointments, and/or manage timesheets. If you were to work in a nursing facility, you might be responsible for scheduling aides and nurses. You could, for example, work for an assisted living facility in which you take calls from patients and schedule nurses or aides to deliver home care.

Charities and non-profit groups often employ scheduling coordinators to assign casework and manage program services. In these settings, you may also fulfill administrative duties, such as creating reports and answering phones. You might also find employment in the utilities field, scheduling employees for projects and ordering equipment for specific dates. Market research companies hire scheduling coordinators to assign and track research projects. If you were to work for a college or university, you might assist in student scheduling or plan campus events.

Important Facts About Scheduling Coordinators

Work Environment Office setting
Professional Certification Certified Scheduling Technician (optional)
On-the-job Training 1-2 years
Similar Occupations Procurement clerk, cargo/freight agent, administrative assistant

Required Job Skills

According to December 2015 job postings on CareerBuilder.com and other career sites, scheduling coordinators generally need strong organizational skills. Employers typically lay strong emphasis on computer and clerical proficiency, which may apply to secretarial aspects of the job, such as answering phones, typing, and using scheduling software. Since this position entails dealing with the public, communication and customer service skills are also important.

Education and Experience

Experience and education requirements for scheduling coordinators vary according to the specific position and field. Employers tend to prefer applicants with previous experience in scheduling, office settings, or the company's specific industry. A high school diploma is the minimum education requirement in many instances; however, college-level or other advanced positions may require that you hold a bachelor's degree. According to O*Net Online (www.onetonline.org), about 36% of schedulers and other types of planners hold a high school diploma; 25% of the same type of workers possess bachelor's degrees.

Salary Info and Job Outlook

According to PayScale.com, the majority of scheduling coordinators earn between $27,544 and $51,928 a year, as of September 2015. Although the Bureau of Labor Statistics (BLS, www.bls.gov) does not provide information specific to the field of schedule coordination, the BLS did project that the employment of production, planning, and expediting clerks will likely grow by about 2.1% between 2014 and 2024, a rate slower than the average predicted for all occupations.

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