Knowledge management refers to the systems by which businesses and organizations collect, store, share and retrieve data and information. Read about undergraduate and graduate degree programs that can prepare you to work in this field, and find out what you'd learn in a knowledge management program. Check the employment outlook and salary potential for some workers in this field.
Knowledge management professionals use computer systems and other methods to create, store and distribute information within a business or organization. The multidisciplinary field is designed to help businesses meet their organizational goals by efficiently using information assets, such as intellectual capital and business intelligence. In a knowledge management position, you can help an organization increase profits, cut costs and improve efficiency as well as spark more creative business decisions.
Your education in knowledge management could qualify you for many roles working in the information systems departments for businesses or organizations.You might find work in a business, a healthcare organization, a library, the federal government or the military. You might qualify for management consulting, financial services and information technology services positions in industries like manufacturing, biotechnology and energy. Potential job titles include librarian, knowledge manager, web content manager or project manager.
The career outlook and earning potential for careers in the field of knowledge management vary by job. For example, according to PayScale.com, most knowledge managers earned between $45,437 and $114,934 as of March 2014; these figures represent the 10th-90th percentile range that includes salaries, bonuses and profit sharing.
According to the U.S. Bureau of Labor Statistics (BLS), job opportunities for network and computer systems administrators were expected to rise by 12% between 2012 and 2022, while employment of database administrators was predicted to climb by 15% during that time (www.bls.gov). The BLS reported that most network and computer systems administrators earned a median salary of $72,560 in 2012, while most database administrators made a median salary of $77,080. Job opportunities for computer and information systems managers were anticipated to increase by 15% between 2012 and 2022. Most computer and information systems managers earned median pay of $120,950 as of 2012.
You can find some schools that offer a specialization in knowledge management as part of a bachelor's degree program in computer science. Certificates in knowledge management are also offered by some colleges and universities.
Colleges and universities typically offer master's and doctoral degree programs in knowledge management. A degree program in knowledge management can give you a background in information science and prepare you to create and organize knowledge systems that help businesses run more efficiently. Your typical coursework may include various information technology classes, as well as courses in competitive intelligence, information retrieval and organizational communication.