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Bank Teller: Job Duties, Employment Outlook, and Training Requirements

Explore the career requirements for bank tellers. Get the facts about education requirements, job outlook and salary to determine if this is the right career for you.

What Is a Bank Teller?

Bank tellers process financial transactions for the customers and the bank itself. They typically process checks and cash, answer customer questions, exchange currency and perform electronic record-keeping. Some may take on managerial duties depending on their position. The path to becoming a bank teller takes minimal education, as training occurs on-the-job.

Here is some additional information about the training required and other career information for bank tellers.

Education Required High school diploma
Required Training Brief on-the-job training
Key Skills Math skills, problem-solving, communications, customer service
Job Growth (2018-2028)* 12% decline
Average Annual Salary (2018)* $30,140

Source: *U.S. Bureau of Labor Statistics

What Job Duties Might I Have As a Bank Teller?

As a bank teller, you could conduct customer transactions such as cash withdrawals and deposits; payments on credit cards, loans, or utility bills; and selling savings bonds or travelers' checks. Because you'll be processing sensitive information and working face-to-face with customers, you should be attentive to detail and customer service oriented. You'll also spend a considerable amount of time working with financial services tools and technology, such as desktop computers, check endorsing machines, multi-function printers and mainframe consoles. You could work at a commercial bank, credit union or savings institution.

What Is My Employment Outlook?

The U.S. Bureau of Labor Statistics (BLS) reported that bank tellers held 468,470 jobs and earned a mean annual salary of $30,140 as of 2018 (www.bls.gov). The BLS also reported that job opportunities for bank tellers were expected to decline 12 percent between 2018 and 2028. The occupational decline is due large in part to bank branch closings and consolidation.

What Training Will I Need?

Most bank tellers hold at least a high school diploma or GED (General Educational Development) certificate; however, some bank tellers receive on-the-job training. The United States Department of Labor offers a comprehensive list of government apprenticeship programs, which are organized by state. Although typically not a job requirement, a bachelor's degree related to finance could help you move through the ranks. You're also likely to receive additional on-the-job training related to customer service, finance and sales. Because you'll likely spend a considerable amount of time using financial tools and technology, you should have a working knowledge of mathematics, computers, spreadsheet software, office terminology and administrative functions.

What Are Some Related Alternative Careers?

Other jobs similar to tellers that only require a high school education include receptionists, information clerks and customer service representatives, all of which handle may handle payments or work with money depending on their job requirements. Bookkeeping, accounting, and auditing clerks work with financial transactions and statements; they also require some college. For those who want to move up in a banking career, getting a bachelor's degree could lead to a job as a loan officer.