Certified Records Manager (CRM): Salary and Career Facts
Research what it takes to become a certified records manager (CRM). Learn about: the duties of this job, the education requirements and salary range to find out if this is the career for you.
What Is a Certified Records Manager?
Certified records managers set up and maintain their organization's records and related systems. They are responsible for everything related to the storage, use and disposal of their company's records and information. They may set up systems for managing electronic or physical records and improve existing methods to make them more efficient. They also have to make sure all employees are following standard procedures in storing and disposing of records and report their activities to senior management. Records managers must also keep abreast of the latest laws and regulations related to managing records. The following chart provides an overview of this career.
|Degree Required||Bachelor's degree|
|Education Field of Study||Business administration, finance, accounting, information technology|
|Certification||Professional certification required|
|Key Responsibilities||Oversee record storage and retrieval systems for organizations|
|Job Growth (2018-2028)||7% (for all administrative services managers)*|
|Average Salary (2018)||$106,050 (for all administrative services managers)*|
Sources: *U.S. Bureau of Labor Statistics
What Would I Do as a Certified Records Manager?
Records management is the creation and organization of records for a department, company or other organization. As a records manager, you oversee the processes involved with the storage and retrieval of records and work to create efficiency and reliability in storage and filing systems.
Organizational records typically go through a life cycle - they are created, maintained for a certain period of time and eventually destroyed. Thus, as a records manager, you might also be responsible for designing processes for the orderly creation, maintenance, storage and destruction of business records. The records you deal with could include physical paper, electronic files, website content and database information.
What Education Do I Need?
There are education and experience requirements for becoming certified so a bachelor's degree program could be a good step toward becoming a certified records manager. Concentrations such as finance, accounting, business management or human resources could provide you with some of the skills necessary for records management. Because of the increasing amount of electronic and Web-based information, information technology classes could also be helpful to you.
How Do I Become Certified?
The Institute of Certified Records Managers (ICRM) offers the Certified Records Manager (CRM) designation (www.icrm.org). To earn this designation, you must have a total of five years of education and experience. If you hold a bachelor's degree, you must also have one additional year of experience in the records and information management field. If you did not attend a degree program but have five years of records and information management experience, you are eligible to take the CRM exam.
The examination consists of six parts, the first five of which are 100-question multiple choice tests. After successful completion of the first five tests, you may take the sixth part, which is an essay-response case study test.
What Salary Can I Expect to Earn?
The U.S. Bureau of Labor Statistics (BLS) reports that, as of May 2018, administrative services managers, whose duties often include records management, made an average yearly wage of $106,050, with the 10th-90th percentile range making between $55,000 and $165,470. (www.bls.gov). PayScale.com reports that, as of November 2019, certified records managers made a median annual salary of $64,928.
What Are Some Related Alternative Careers?
There a few alternate careers related to records management which those interested in this type of work might be interested in researching, and they generally require a bachelor's degree to gain entry-level employment. Cost estimators specialize in a particular industry to analyze the total costs associated with the construction of a product. Buyers and purchasing agents research suppliers, scout products, and negotiate contracts in order to purchase products and services for their organizations. Contract administrators perform a similar function. They oversee buying and distributing equipment and supplies to an organization's workforce.