Hotel Catering Sales Coordinator: Salary and Career Facts

Research what it takes to become a hotel catering sales coordinator. Learn about the education required, job duties and potential salary to find out if this is the career for you. Schools offering Hotel & Restaurant Management degrees can also be found in these popular choices.

What Is a Hotel Catering Sales Coordinator?

A hotel catering sales coordinator is a food services manager who handles catering events at hotels. These professionals oversee hotel events that include food and beverage services, such as parties, weddings and banquets. In the planning stage, they may meet with potential clients to discuss menu options, the estimated number of guests, the services that the hotel offers and the total cost for the event.

Once the sale has been made, the catering coordinator schedules hotel staff for the event, orders the necessary ingredients, ensures that equipment is working and manages the budget. They also make sure that that all operations run smoothly on the day of the event, and that the client and their guests are pleased with the service. The following chart provides an overview of what you need to know about entering this field.

Degree Required Certificate, associate's or bachelor's degree
Education Field of Study Customer service; marketing and sales; hospitality management
Key Responsibilities Locating clients; planning and managing events; ordering supplies; customer satisfaction
Certification Optional through the National Association of Catering Executives
Job Growth (2014-2024) 5%* (food service managers)
Median Annual Salary (2015) $48,690* (food service managers)

Source: *U.S. Bureau of Labor Statistics

What Are the Job Duties of a Hotel Catering Sales Coordinator?

A hotel catering sales coordinator is an administrative support position with duties including employee management, sales, accounting and customer service. During the course of a day, you may order supplies, create invoices, handle problems, complete employee payroll and meet with clients to plan events. You also have sales duties, including finding clients to hold events in the hotel, negotiating good prices with vendors and setting prices for your catering services.

Your duties are a mix of ensuring that catering events are handled properly, customers are satisfied, employees are doing their jobs correctly and administrative tasks are being completed. At the end of the day, you are the one who is supposed to ensure every catering event at the hotel is handled to the customer's satisfaction.

What Education or Other Requirements Are Needed?

A degree in hospitality management is usually the choice for those in this profession. You may earn a certificate, associate or bachelor's degree. Programs offer training in customer service, marketing, accounting, sales and employee management. Some employers may require no formal training at all and prefer experience in catering services.

You may be more competitive when looking for a job if you hold a hospitality management degree and have experience in catering. According to the U.S. Bureau of Labor Statistics (BLS), employers may choose to hire food service managers who hold an associate's or a bachelor's degree in hospitality management or a closely-aligned field (www.bls.gov).

You may also consider getting a professional certification. The National Association of Catering Executives offers the Certified Professional Catering Executive (CPCE) designation (www.nace.net). To earn the CPCE designation, you must complete an application form and pass an examination. The CPCE exam covers contracts and agreements, accounting, beverage management, sales and marketing, event management, catering services and food production.

What Can I Earn?

According to PayScale.com, catering sales managers in the 10th-90th percentile range earned $30,544-$61,649, as of January 2017, or a median salary of $43,175. The BLS reported in May of 2015 that the median annual wage for food service managers was $48,690.

What Are Some Related Alternative Careers?

Rather than working as a catering manager in a hotel, you could consider getting a job as a lodging manager, a job where you would oversee all operations of a hospitality establishment like a hotel or motel. In addition to coordinating special events, you would also supervise housekeeping staff, monitor rooms and grounds for cleanliness, set room rates and allocate funds. Lodging managers usually need at least a high school diploma.

Alternatively, if you would prefer to work in the food industry, you could consider becoming a chef or head cook at a restaurant or catering company. These professionals oversee kitchen staff, assist with food preparation, plan menus and test new recipes. While the minimum educational requirement is a high school diploma, a postsecondary certificate or degree in culinary arts can improve job prospects for aspiring chefs.

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