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Internal Communications Career and Salary Facts

Find out about becoming an internal communications professional. Read on to learn more about job duties, salary and educational requirements for a job in this area.

What Is An Internal Communications Professional?

An internal communications professional is responsible for facilitating communications within an organization. They facilitate discussions between employees, as well as between employees and management staff. In addition, they plan and implement companywide information distribution campaigns. According to the U.S. Bureau of Labor Statistics, possible job titles for internal communications professionals include human resources manager, labor relations director and employee relations manager.

See the table below for some quick career facts about these human resources management jobs.

Degree Required Bachelor's Degree
Educational Field of Study Human resources, communications, business management
Key Responsibilities Organize companywide information distribution systems; mediate discussions between employees and executives
Licensure Requirements Voluntary professional certifications are available
Job Growth (2018-2028) 7% (for all human resources managers)*
Mean Salary (2018) $126,700 (for all human resources managers)*

Source: *U.S. Bureau of Labor Statistics

What Job Duties Might I Have?

As an internal communications professional, you would develop and implement a companywide plan for effective internal communications. This could include setting up employee communication programs and publishing media for employees, in the form of online or print publications. You could also seek to improve internal communications by setting up teambuilding activities that lead to a more open, friendly organizational culture.

In addition, you would be the go-to consultant for employees who have personnel issues or concerns about benefits. With your communications expertise, you would mediate discussions between employees ensuring messages are communicated clearly and respectfully. In addition, you would help find ways to balance the needs and desires of both employees and management in negotiations over issues like pay and benefits.

How Much Could I Expect to Make?

As a human resources manager, one possible internal communications position, your salary will likely depend on the kind of organization for which you work. The U.S. Bureau of Labor Statistics (BLS) reported that the average annual salary for all human resources managers, was $126,700, but those who worked in the securities and commodities industry made and average of $169,310 per year. In th field of central bank monetary authorities, the average salary was $183,820. At the local government level, human resources managers made $106,890 per year.

What Are Some Related Alternative Careers?

If you would rather get a job in external communications, you could consider a position as a public relations specialist. These professionals represent organizations to the broader community, aiming to shape public perceptions through press releases and media interviews. The minimum educational requirement is a bachelor's degree. If you are interested in human resources, you could also consider getting a job as a recruitment specialist, where your job would be to identify and recruit qualified job candidates for an organization. Recruitment specialists also typically possess a bachelor's degree.