Spa Manager: Job Duties, Career Outlook and Education Prerequisites

The main responsibility of a spa manager is overseeing the daily business of a spa or resort facility. The educational background for these managers is highly diverse and ranges from on-the-job training to a master's degree in business administration or hotel management. Schools offering Hotel & Restaurant Management degrees can also be found in these popular choices.

What You Should Know

Spa managers create the calm, relaxing, and pleasant environment that spa patrons desire. By making sure that the business runs smoothly, a spa manager can enhance the working conditions of spa technicians while also improving the spa experience for patrons. While little formal training is necessary to be a spa manager, there are many different educational pathways that would build a useful foundation.

Training Training may be provided on the job
Education Degrees or certificates in business, hospitality, hotel management, massage therapy, or alternate therapies may be useful, but are not always required
Median Salary (2017) $37,450 (first-line supervisors of personal service workers)

Source: U.S. Bureau of Labor Statistics

What Does a Spa Manager Do?

The manager of a spa facility oversees the operation of a business that provides clients with various services, including massages, facials, manicures, pedicures and skin care services.

The spa manager provides visitors with a satisfying experience and manages all staff and activities of the facility. Depending on the facility, some daily duties may include:

  • Dealing with customer complaints or questions
  • Training staff
  • Ordering supplies and materials
  • Scheduling appointments
  • Creating staff and facility schedules to maximize efficiency
  • Creating reports and financial statements
  • Accounting duties, including cash handling and preparing bank deposits

What Training Is Available?

Spa managers can begin their careers as members of the spa staff who get on-the-job training or open their own business with little or no educational background. Educational options include certificates or degrees in business, hotel management, or hospitality. Spa-related courses in massage therapy or alternative therapies would be a good addition to a spa manager's background.

What Salary Can I Expect?

The U.S. Bureau of Labor Statistics (BLS, doesn't compile statistics for spa managers, as such. However, the median salary for first-line supervisors of personal service workers, which includes spa managers, was $37,450 in 2017. Higher compensation is sometimes paid to those working in larger metropolitan areas and resort locations.

What Is the Job Market Like?

This industry is expected to grow 15 percent during the period between 2016 and 2026. The U.S. Bureau of Labor Statistics reports that first-line supervisors of personal service workers held 276,100 jobs in 2016. The number of new jobs projected between 2016 and 2026 is 40,300.

To continue researching, browse degree options below for course curriculum, prerequisites and financial aid information. Or, learn more about the subject by reading the related articles below:

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