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Technical and Network Support Associate Degree

Read about your options for earning an associate's degree in the technical and network support field, such as a network administration or computer information technology degree. Find out what classes you'd take in these degree programs, explore your job options and check the salary potential.

What Is an Associate's Degree Program in Network Support?

You can find a variety of associate's degree programs in technical and network support, such as an Associate of Applied Science (AAS) in Computer Information Technology, AAS in Computer Information Systems - Networking and AAS in Networking System Administration. These two-year programs cover related topics, such as problem solving for hardware and software issues, training in computer operating systems and setting up network systems.

You can also apply your training to entry-level careers in networking, admission into a bachelor's degree program or preparation for industry certification exams. Most programs in these areas are offered on-campus; however, you can find online programs in related areas, such as computer information technology or network systems administration.

Program Overview Two-year associate's programs prepare students for entry-level careers, certification exams, or continuing education in the field; some programs available online
Common Courses Web server administration, database design, networking, telecommunications, software development
Career Options Computer network, systems or database administrator, support specialist
Median Salaries (2018)* $82,050 (computer systems and network administrators), $53,470 (computer support specialists)
Job Outlook (2016-2026) 6% growth (for all network and computer systems administrators), 11% (computer support specialists)

Source: *U.S. Bureau of Labor Statistics

What Classes Can I Take?

Coursework in these associate's degree programs combine general education classes with training in industry-standard networking technology and practices. You could learn how to design, repair, install and maintain computer networks for organizations.

You may also study the specific types of networks and their associated software. Other areas of study include computer programming, software development and technical writing. The following are examples of classes you could take:

  • UNIX fundamentals
  • Telecommunications for business
  • Cisco networking
  • Database design methods
  • SQL database administration
  • Information security protocols
  • Web server administration

What Can I Do With My Degree?

According to the U.S. Bureau of Labor Statistics (BLS), you can couple your associate's degree with experience or certification to meet the requirements for a computer network, systems or database administrator position. You might also qualify for a computer support specialist position.

Working in these computer-related careers, your duties could include configuring network software and applications, repairing network malfunctions, monitoring network performance and upgrading existing networks. The BLS reported that computer systems and network administrators earned a median salary of $82,050 in 2018, while computer support specialists earned a median of $53,470 in the same year.