What Are the Duties of a Medical Office Receptionist?

Working as a medical office receptionist requires you to have medical and administrative knowledge and skills. If you'd like to offer supportive services in the healthcare field by performing front desk tasks, keep reading to learn more about this profession. Schools offering Medical Office Administration degrees can also be found in these popular choices.

Job Duties

As a medical office receptionist, you would be responsible for gathering medical information from patients, including medical histories and billing information. You could submit insurance forms, order office and medical supplies, manage records, and input patient information into computers. Other duties might include answering phones, scheduling patient appointments, and handling any other administrative aspects of the office.

The medical portion of your duties would vary depending on the type of office you work in. Possible responsibilities can include transcribing recorded messages, practitioners' diagnosis or recommendations into patients' medical records. You might also assist physicians with the preparation of reports, speeches, articles, or conference proceedings.

Important Facts About Medical Office Receptionists

On-the-Job Training Up to a week
Key Skills Critical thinking, communication, time management, and reading comprehension skills; good judgment, customer-service-oriented
Work Environment Physicians' offices, hospitals, outpatient care centers, dentist offices
Similar Occupations Customer service representatives, general office clerks, information clerks, and tellers

Education

You can find certificate programs that offer training for medical office reception through local community colleges and vocational schools. These programs provide you with the tools required to perform both office and medical duties. You can usually complete a program in less than a year, and you might be able to complete your coursework online. Course topics can include medical terminology, records keeping, and data entry software; some programs include practical experience working in a medical office.

Salary and Job Outlook

According to the U.S. Bureau of Labor Statistics (BLS, www.bls.gov), receptionists in all field could expect 9% employment growth between 2016 and 2026. In 2019, PayScale.com noted that the salaries for medical receptionists ranged between $22,000 and $41,000.

To continue researching, browse degree options below for course curriculum, prerequisites and financial aid information. Or, learn more about the subject by reading the related articles below:

  • 1. Degree Options:
The schools in the listing below are not free and may include sponsored content but are popular choices among our users. Tuition and costs will vary across programs and locations. Be sure to always request tuition information before starting a program.

Popular Schools

  • Strayer University

    Strayer University responds quickly to information requests through this website.

    Popular programs at Strayer University:

    • Master
    • Bachelor Degrees

    Online Programs Available

  • Ashford University

    Ashford University responds quickly to information requests through this website.

    Popular programs at Ashford University:

    • Bachelor Degrees

    Online Programs Available

  • Purdue University Global

    Purdue University Global responds quickly to information requests through this website.

    Popular programs at Purdue University Global:

    Online Programs Available

  • Colorado State University Global

    Colorado State University Global responds quickly to information requests through this website.

    Popular programs at Colorado State University Global:

    • Master
    • Bachelor Degrees

    Online Programs Available

  • Regent University

    Regent University responds quickly to information requests through this website.

    Popular programs at Regent University:

    • Doctoral
    • Master
    • Bachelor Degrees

    Online Programs Available

  • Grand Canyon University

    Grand Canyon University responds quickly to information requests through this website.

    Popular programs at Grand Canyon University:

    • Master

    Online Programs Available

  • Trident University

    Trident University responds quickly to information requests through this website.

    Popular programs at Trident University:

    • Certificates

    Online Programs Available

  • Southern New Hampshire University

    Southern New Hampshire University responds quickly to information requests through this website.

    Popular programs at Southern New Hampshire University:

    Online Programs Available

  • Miller-Motte College

    Miller-Motte College responds quickly to information requests through this website.

    Popular programs at Miller-Motte College:

    • Certificates

    Online Programs Available

  • Florida Tech

    Florida Tech responds quickly to information requests through this website.

    Popular programs at Florida Tech :

    • Associate Programs

    Online Programs Available

  1. 1
  2. 2
  3. Next »