What Does a Certified Administrative Manager Do?

Certified administrative managers are administrative or office managers who hold professional certification. Certification is a way for you to prove your skills and knowledge in this field. Continue reading to learn more about this position as well as the certification and job requirements. Schools offering Office Management degrees can also be found in these popular choices.

Job Description

Administrative managers are employed across all industries, particularly in educational, healthcare, government, and financial institutions. In an administrative manager position, you will coordinate office activities and services to improve the efficiency of your employing organization. This can entail overseeing multi-departmental operations, such as mail delivery, office space allotment, material distribution, and/or building security. You might also manage employee records, schedule deliveries, and order supplies. Additionally, these professionals make sure the organization is in compliance with government regulations and meets safety standards. Other tasks you may handle include project planning, human resource management, and budgeting.

Important Facts About Certified Administrative Managers

Job Outlook (2014-2024) 8% growth (for all administrative service managers)
Key Skills Critical and analytical thinking, problem solving, attention to detail, clear communication, leadership, computer competency
Work Environment Typically full-time, but managers may be on call in case problems arise
Similar Occupations Buyers and purchasing agents; cost estimators; top executives; property, real estate, and community association managers

Source: U.S. Bureau of Labor Statistics

Job Requirements

According to the U.S. Bureau of Labor Statistics, the type of education required to work as an administrative manager is usually related to the size of the organization for which you work (www.bls.gov). Employers may require only a high school diploma and applicable experience, but they more often require at least an associate degree. You may earn your degree in a major related to the field, like accounting or finance, business administration, or human resources.

You may also refer to the International Facility Management Association's (IFMA) requirements for the Certified Facility Manager (CFM) certification when deciding upon your education. For administrative managers seeking certification, IFMA suggests degrees in areas like property or facility management, business, and engineering.


Professional certification as an administrative manager is available through IFMA in the form of the CFM designation (www.ifmacredentials.org). This certification, according to IFMA, is globally recognized and sets industry standards for facility managers.

To earn the CFM designation, you must have at least some postsecondary education and, depending on your level of education, three to five years of experience in facility management. In some cases, the experience requirement is reduced for candidates who hold IFMA's Facility Management Professional (FMP) credential. IFMA also outlines nine areas that you should have experience in if you wish to become a CFM, including project management, real estate, quality assessment, and technology.

To become certified, you must also pass the CFM test, a multiple-choice, 180-question exam that is graded on a pass or fail basis. You must then re-certify every three years, which involves earning maintenance points through continuing education, professional development, and other methods.

Salary Info

According to PayScale.com, most administrative managers earned between $31,846 and $78,600 a year, as of September 2015. The Bureau of Labor Statistics (BLS, www.bls.gov) reported that administrative services managers earned a median annual salary of $83,790 in May 2014.

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