What Does a Telecommunications Technician Do?

Telecommunications technicians are generally responsible for the overall upkeep of an organization's telecommunications systems. Keep reading to learn more about the day-to-day job functions of a technician. Schools offering Electronics & Communications Engineering degrees can also be found in these popular choices.

Job Description

Generally speaking, telecommunications technicians will be expected to possess the skills and know-how to perform such tasks as:

  • Setting up phones and fax machines
  • Maintaining local area networks
  • Setting up modems and routers
  • Testing all areas of telecommunications systems
  • Installing new equipment and upgrades

Although most telecommunications technicians are trained in the installation and maintenance of telecommunications equipment, day-to-day tasks often vary depending on the employer. You may be expected to be on call 24 hours a day in order to provide a quick response to any technical emergencies that may arise. Other companies may require you to talk directly with customers or clients to address problems they may be experiencing with a given system or network.

Important Facts About Telecommunication Technicians

Work Environment Office, service center, customer home
Similar Occupations Broadcast technician, computer repairer, line installer
On-the-Job Training Moderate
Median Salary (May 2019) $55,077 per year

Source: Payscale.com

Duties and Responsibilities

Telecommunications technicians must possess excellent troubleshooting skills, and you will be expected to know the network and telecommunication systems of a company inside and out. This knowledge gives you the insight needed to identify and analyze telecommunication systems for potential problems. As a telecommunications technician, you can expect some of your day-to-day troubleshooting duties to include:

  • Locating spare parts to keep systems and equipment in operation
  • Contacting companies and vendors for replacement components
  • Temporarily fixing issues until repairs can be made
  • Observing maintenance schedules for equipment
  • Conducting performance and diagnostic testing of telecommunications equipment

Education Requirements

The U.S. Bureau of Labor Statistics (BLS) reports that most telecommunications technicians complete some kind of postsecondary education. Common programs include those leading to a certificate or associate's degree in electronic repair or computer science. Most technicians also receive a few months of on-the-job training after being hired.

Job Outlook

The employment of telecommunications equipment installers and repairers is expected to decline by eight percent between 2016 and 2026, per the BLS. This decline is due mainly to an expected decline in all areas of telecommunications companies.

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