What Will I Learn in Retail Certification Courses?

Classes in retail can provide instruction in marketing, management and communications. Explore some of the possible courses in certificate, degree and certification programs related to the retail field. Schools offering Retail Management degrees can also be found in these popular choices.

What Kind of Courses Will I Take?

Many retail-related programs include introductory or fundamental courses in retailing. In these courses, you'll learn about basic retailing principles, marketing and retail strategy and industry issues. More advanced courses in retail management teach you how to effectively oversee daily operations in a retail store, which could include instruction in strategic decision making, team leadership and customer service. The following types of courses may be available:

Retail Management and Marketing

Retail management courses can provide students with the opportunity to learn basic retail skills in making a business profitable. Students may also learn about the practices associated with marketing skills for organizations.

Customer Relations

Students will explore the importance of developing and managing customer relationships in a variety of service-oriented backgrounds. Emphasis may be placed on studying the behavior of consumers.

Metrics and Analytics

These courses can teach students about common performance tools and their importance for a company's vision. Students might learn about returns on investments and the monitoring of various business expenditures.

Leadership and Negotiations

This course can prepare students for managerial roles where motivating employees is a primary focus. Methods related to developing leadership styles may be discussed, in addition to appropriate decision-making skills that are required for managers to be effective negotiators.

Business Communication and Ethics

Students in this course could focus on the proper communication strategies for a variety of mediums, including reports, communicating with stakeholders and writing memos in a professional manner. They might also examine the importance of communicating ethically with peers, colleagues and other professionals in a way that is socially responsible.

Which Programs are Available in Retail?

The National Retail Federation (NRF) commonly offers certification modules for retail associates. Many certificate programs are also available in retail management, or you could pursue an Associate of Applied Science (AAS) degree in retail management. You might also enroll in a Bachelor of Science (BS) in retailing or a Bachelor of Arts (BA) in retail management. A Master of Retailing (MR) may also available, in addition to an accelerated Bachelor/Master in Retailing program. Many of these programs are available as both in-class and online formats.

To continue researching, browse degree options below for course curriculum, prerequisites and financial aid information. Or, learn more about the subject by reading the related articles below:

  • 1. Degree Options:
The schools in the listing below are not free and may include sponsored content but are popular choices among our users. Tuition and costs will vary across programs and locations. Be sure to always request tuition information before starting a program.

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  • Kaplan University

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