What Will I Learn in a Retail Management Certificate Program?

Retail management certificate programs cover topics like marketing, financial management and customer relations. Keep reading to learn more about these programs. Schools offering Retail Management degrees can also be found in these popular choices.

Retail Management Certificate Program Overview

This program could teach you how to communicate effectively with employees, customers and management. Through group and one-on-one communications exercises, you may learn to investigate organizational responses to a number of different situations. Leadership skills for management and career development might also be covered.

Important Facts About a Retail Management Certificate

Field of Study Business
Common Courses Merchandising, Human Resources Management, Sales Management
Online Availability Fully online
Possible Careers Operations Manager, Human Resources Manager, Loss Prevention Manager

Retail Management Principles

In order to understand the techniques needed to manage a retail establishment, you could research successful and unsuccessful retail organizations and learn how they operate. Other aspects of management might be considered, including customer relations, store locations, purchasing and work force management.

Computer Applications

It's important that you can work well with computer hardware and software applications, since they come into play at the point of purchase and office operations. The two predominant applications that you may be focusing on are word processing and spreadsheet technology, both of which can be used for communications and financial recording purposes.

Business Math and Financial Management

These courses are essential for you to understand how to maintain profits while keeping an eye on the bottom line. Business math courses provide you with working knowledge of inventory control, payroll reports, banking applications and tax preparation procedures. Financial management courses generally include lessons on budgeting, accounting, expense control and financial reporting.


The marketing decisions of many retail establishments are handled at the local level. A course in marketing will give you an understanding of how to use different techniques in order to attract customers. You may explore market research and buyer behavior while learning to use different promotions and pricing options that can increase buyer traffic and profits.

To continue researching, browse degree options below for course curriculum, prerequisites and financial aid information. Or, learn more about the subject by reading the related articles below:

  • 1. Degree Options:
The schools in the listing below are not free and may include sponsored content but are popular choices among our users. Tuition and costs will vary across programs and locations. Be sure to always request tuition information before starting a program.

Popular Schools

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