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What Are the Duties of a Food Manager?

Food managers complete the daily responsibilities related to maintaining and keeping up an eating establishment. Read on to find out more about the duties and responsibilities of food managers, as well as the job outlook and salary.

Career Defined

Food management is a broad term that encompasses managerial supervisors who oversee the preparation and presentation of food products to a customer. The term usually refers to managers in diners, cafes, and other restaurants. The entire look and operation of a restaurant falls under the duties of a food manager. This includes handling customer interaction, cash deposits, restaurant maintenance, and assigning jobs and tasks to workers.

Important Facts About This Occupation

Required Education High school diploma or work experience in the food service industry
Professional Certification Voluntary, but demonstrates professional expertise
Key Skills Good at business, customer service and time management, leadership, problem-solving, social perceptiveness and physical stamina
Similar Occupations General and operations managers, lodging managers

Duties and Responsibilities

In this role, you're in charge of the long-term and day-to-day management of your eating establishment. You work alongside wait staff, chefs, and other workers to run a successful food business. The coordination of the entire restaurant falls under your supervision. The chefs have to be prepared, and they need the necessary supplies to cook. Wait staff have to be trained to interact with customers, take orders, and serve the food.

Hiring and Training

When new employees are needed, you'll take care of the hiring process. You'll also perform regular performance monitoring on your employees to evaluate their position within your restaurant. In some cases, you'll need to promote workers or ensure they're happy with their jobs. On the other hand, you might need to fire or transfer workers. This is a tough and major part of your job duties as a food manager, since workers in the food industry often work part-time and transfer to other occupations.

Administrative Tasks

Depending on your employer, additional job responsibilities can vary. If you're a food manager in a chain of restaurants, you'll usually report to a district manager or other executives about the status of your business. If your business is self-owned, you'll have to perform tasks like paying property taxes, purchasing advertisements, applying for a liquor license, and ensuring health codes are followed.

Customer Relations

Customer attraction and retention is another focal point of your job. You'll need to draw in as many customers as possible to make a profit with your restaurant. However, you'll want to make sure they receive their meals quickly and are happy with them. This is accomplished by keeping your workers well trained and active in your restaurant.

Salary and Job Outlook

According to the U.S. Bureau of Labor Statistics (BLS, www.bls.gov), food service managers earned a median annual salary of $54,240 a year in May 2018. Managers in the top 10% of the field earned $92,410 or more annually. The highest level of employment for this career belonged to restaurants and other eating places, while the top paying industry was furniture stores.

New opportunities in this field are expected to grow 9% between 2016 and 2026, which is about average. However, job outlook was good due to the number of openings that occur from managers leaving this field for other employment opportunities. After a manager leaves or a new location opens up, you can look into applying for that position.