What Is a Computer Information Technologist?

Explore the career requirements for computer information technologists. Get the facts about education requirements, salary, and potential job growth to determine if this is the right career for you. Schools offering Information Technology degrees can also be found in these popular choices.

What is a Computer Information Technologist?

Computer information technologists, also referred to as computer or technical support specialists, make sure that a company's computer systems are functioning as they should. They perform regular maintenance checks to identify problems and then work to find solutions. They may work with other company employees in helping them understand how to use their computers or with customers. Continue reading to learn about job options and skills, degree programs and earnings.

Degree Required Certificate, associate's or bachelor's degree
Education Field of Study Computer science
Information technology
Information systems
Key Skills Computer savvy, programming knowledge, troubleshooting
Job Growth (2014-2024) 12% (for computer support specialists)*
Median Salary (2015) $51,470*

Source: *U.S. Bureau of Labor Statistics

What Types of Programs in Computer Information Technology are Available?

Schools offer computer information technology programs at the certificate, associate's degree, bachelor's degree and master's degree level. Course content in associate's and bachelor's degree programs offer a broad cross-section of computing concepts and include courses in PC hardware and software, networking and database programming. Content in a master's degree program may vary and cover concepts in business management principles or focus on topics in information technology. Specializations in software systems, information systems or networking may also be available.

Where Could I Work?

A computer information technologist is an alternative term for a computer support or technical support specialist. According to the U.S. Bureau of Labor Statistics (BLS), approximately 766,900 support specialists were employed in 2014 (www.bls.gov). While computer system design firms employed 20% of computer network support specialists and 20% of user support specialists, any business, organization or government agency that uses computers needs a computer information technologist. A significant number also work for educational services, information, financial firms and telecommunications companies. From 2014-2024, the BLS projects that the employment for computer information technologists will grow 12%.

What Will My Job Duties Be?

Your main responsibility will be to keep your employer's computer systems in good working order. Installing, configuring and testing software, maintaining hardware, setting up networks, troubleshooting technical problems and installing upgrades will be your primary duties. Supporting duties might also include writing documentation or instructions, creating simple query programs, providing instruction or training to staffers, and assisting with hardware and software purchasing decisions.

What Will I Be Paid?

As of 2015, the BLS reports that professionals in this field earned an annual salary of $37,300 at the 25th percentile and $63,030 at the 75th percentile. Salaries range across multiple industries, but those employed with software publishing firms made an average of $58,070, while professionals in computer systems design earned an average of $54,360.

What Are Some Related Alternative Careers?

If you are interested in working with computers, you may also want to become a computer network architect, which generally requires a bachelor's degree. These professionals design communication networks, like small ones between offices or larger ones among multiple companies. If you want to interact more with customers, you could also become a customer service representative or customer support specialist. These professionals help customers troubleshoot problems and find solutions for a number of different technology companies and industries. Individuals who want to pursue this career may only need a high school diploma.

To continue researching, browse degree options below for course curriculum, prerequisites and financial aid information. Or, learn more about the subject by reading the related articles below:

  • 1. Degree Options:
The schools in the listing below are not free and may include sponsored content but are popular choices among our users. Tuition and costs will vary across programs and locations. Be sure to always request tuition information before starting a program.

Popular Schools

  • Strayer University

    Strayer University responds quickly to information requests through this website.

    Popular programs at Strayer University:

    • Master
    • Bachelor Degrees
    • Associate Programs

    Online Programs Available

  • Georgetown University

    Georgetown University responds quickly to information requests through this website.

    Popular programs at Georgetown University:

    • Master

    Online Programs Available

  • Southern New Hampshire University

    Southern New Hampshire University responds quickly to information requests through this website.

    Popular programs at Southern New Hampshire University:

    • Master
      • MBA - Information Technology Management
    • Bachelor Degrees

    Online Programs Available

  • Full Sail University

    Full Sail University responds quickly to information requests through this website.

    Popular programs at Full Sail University:

    • Master
    • Bachelor Degrees

    Online Programs Available

  • Colorado Christian University

    Colorado Christian University responds quickly to information requests through this website.

    Popular programs at Colorado Christian University:

    • Master
    • Bachelor Degrees
    • Associate Programs

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  • Northcentral University

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  • Grand Canyon University

    Grand Canyon University responds quickly to information requests through this website.

    Popular programs at Grand Canyon University:

    • Doctoral
    • Master
    • Bachelor Degrees

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  • Purdue University Global

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    Popular programs at Purdue University Global:

    Online Programs Available

  • Liberty University

    Liberty University responds quickly to information requests through this website.

    Popular programs at Liberty University:

    • Bachelor Degrees

    Online Programs Available

  • Ashford University

    Ashford University responds quickly to information requests through this website.

    Popular programs at Ashford University:

    • Bachelor Degrees

    Online Programs Available

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