What Will I Learn in an Administrative Office Management Degree?

Today, the tasks required of office workers are far more diverse and complex than in the past. Workers in administrative office management need more than just excellent phone, typing and people skills to work in modern offices. Rather, they also need the technical, organizational and critical-thinking skills that earning an Associate of Science in Administrative Office Management degree can provide, which is the most common degree option available. Schools offering Office Management degrees can also be found in these popular choices.

Administrative Office Management Degree Overview

Acquiring a degree in administrative office management can prepare you to oversee employees in almost any office environment. Listed below are specifics concerning the skills you will learn in the degree program.

Important Facts About an Administrative Office Management Degree

Degree / Certificate Levels Undergraduate certificate, associate's and bachelor's degree
Prerequisites High school diploma, or equivalent
Possible Careers Office manager, administrative assistant, legal or medical office assistant, transcriptionist, receptionist, office clerk, office support specialist
Continuing Education Certifications offered through the International Facility Management Association, the Institute of Certified Records Managers, and ARMA International

Basic Skills

A curriculum for an administrative office management degree or certificate program begins by covering the basic skills and tasks:

  • Keyboarding courses: While many students may already have decent typing skills, courses in keyboarding improve upon those skills. These courses enable students to type faster, improve their touch-typing, memorize keyboard shortcuts and expand their ability to enter data and other information accurately and quickly.
  • Record keeping courses: Students learn to keep multiple calendars and to record information on meetings, travel and other common business events. Such courses teach skills that enhance filing, research and planning abilities.

Technical Skills

The most important courses in an administrative office management degree or certificate program cover technical skills. These courses teach students to use the advanced hardware and software ubiquitous in today's offices.

  • Technical courses: Primarily, these skills involve using computers and computer software. On the hardware side, the curriculum will cover the basics of setting up, using and troubleshooting a computer. Students learn to use scanners, copiers and advanced phone systems that support conference calls and video conferencing.
  • Software courses: On the software side, students learn how to use the most common business software packages essential to most office environments. Students take courses in word processing, spreadsheets, computer presentations and desktop publishing. These courses teach students to create presentations on the computer, create and manage databases, design newsletters, make spreadsheets and use text documents.

Business Skills

  • Business courses: Office workers today need an understanding of the basic functions and responsibilities of a business, and they should demonstrate critical-thinking, problem-solving and analytical skills. To this end, a program's curriculum generally includes a small number of business courses. These courses often involve simulations of real-world problems and scenarios that students may encounter in the workplace.
  • Communication courses: Most degree programs include an introductory business course covering communication skills in a business environment. Students learn how to present themselves through written, oral and visual communication. Such a course may teach students to interpret different types of business documents and instructional materials, to coordinate teams to work together in an office and to lead others on group projects.
  • Ethics and job search courses: An associate's degree program will also cover workplace ethics and expectations so students understand how to work and how to act in a business environment. In addition, administrative office management curricula usually include skills to coordinate a successful job search, either in an individual course or within a business course.

To continue researching, browse degree options below for course curriculum, prerequisites and financial aid information. Or, learn more about the subject by reading the related articles below:

  • 1. Degree Options:
The schools in the listing below are not free and may include sponsored content but are popular choices among our users. Tuition and costs will vary across programs and locations. Be sure to always request tuition information before starting a program.

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