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What Is the Field of Organizational Communication?

Are you personable? Do you have strong communication and problem-solving skills? If so, you may be interested in a career related to organizational communication. This discipline focuses on interactions among people and how these interactions affect the group. Read on to learn more about this field and career opportunities within it.

Field Overview

Organizational communication refers to the methods of opening up communication within an organization, like a company, government sector, association, or non-profit. Its aim is to identify and remove barriers of communication through formal exchange of information, including job instructions, performance reviews, company policies, and staff meetings. It also embraces informal communication, such as social interactions among peers and the culture of the workplace.

If you've ever worked as part of a team to complete a project or give a presentation, you've participated in organizational communication. It's the backbone of a smoothly-run organization and integral in its efforts to coordinate projects, motivate employees, ensure policy compliance, and resolve conflict. Organizational communication also encourages teamwork and develops strong relationships within a group of people.

Important Facts about this Occupational Field

Median Salary (2019) $116,180 (for public relations and fundraising managers)
Required Education Bachelor's degree (for public relations managers and specialists)
Job Outlook (2019-2029) 9% growth (for public relations and fundraising managers)
Work Environment Religious, civic, professional, educational, healthcare, advertising, management

Source: U.S. Bureau of Labor Statistics

Skills Required

Individuals who specialize in organizational communication must have an understanding of human behavior and the interactions of employees in both formal and informal settings. In addition to oral, written, and interpersonal communication skills, professionals in this field must be good listeners and be able to solve problems through reasoning. You must also be able to recognize nonverbal communication, such as body language and behavioral changes.

Career Opportunities

Organizational communication professionals are needed in a wide range of industries and fulfill a wide range of roles. Depending on your job title, you could be responsible for training employees, making company policies, or planning conferences. Many positions in the field require formal training. You might prepare for a career in the field by earning a bachelor's degree in organizational communications. After earning a degree, you may qualify to become a(n):

  • Public relations director
  • Human resources manager
  • Conflict manager
  • Corporate recruiter
  • Event planner
  • Sales representative
  • Corporate communications manager
  • Labor relations delegate
  • Negotiator