What Is the Job Description of a Scheduling Coordinator?

The work of a scheduling coordinator entails just what the job title suggests - organizing schedules. However, a scheduling coordinator job description can vary depending on the field in which you work. Read to learn more about scheduling coordinators and the skills you need to become one. Schools offering Administrative Assistant degrees can also be found in these popular choices.

Scheduling Coordinator Role Defined

In general, scheduling coordinators manage time and schedules for organizations in a wide range of industries. In the medical field, a scheduling coordinator is similar to a medical receptionist or medical scheduler, so you might speak with patients, set appointments, and/or manage timesheets. If you were to work in a nursing facility, you might be responsible for scheduling aides and nurses. You could, for example, work for an assisted living facility in which you take calls from patients and schedule nurses or aides to deliver home care.

Charities and non-profit groups often employ scheduling coordinators to assign casework and manage program services. In these settings, you may also fulfill administrative duties, such as creating reports and answering phones. You might also find employment in the utility field, scheduling employees for projects and ordering equipment for specific dates. Market research companies hire scheduling coordinators to assign and track research projects. If you were to work for a college or university, you might assist in student scheduling or planning campus events.

Important Facts About Scheduling Coordinators

Work Environment Office setting
Professional Certification Certified Scheduling Technician (optional)
On-the-job Training 1-2 years
Similar Occupations Procurement clerk, cargo/freight agent, administrative assistant

Scheduling Coordinator Job Description

According to December 2019 job postings on CareerBuilder.com and other career sites, scheduling coordinators generally need strong organizational skills. Employers typically lay a strong emphasis on computer and clerical proficiency, which may apply to secretarial aspects of the job. These include being comfortable answering phones to speak with customers or patients, typing, and using various types of scheduling software. Since this position entails dealing with the public, whether face-to-face or over the phone, communication and customer service skills are also important. Scheduling coordinators work in an office setting, often sitting at a desk for the majority of their day.

Scheduling Coordinator Education and Experience

Experience and education requirements for scheduling coordinators vary according to the position and field. Employers tend to prefer applicants with previous experience in scheduling, office settings, or the company's industry. A high school diploma is the minimum education requirement in many instances; however, college-level or other advanced positions may require that you hold a bachelor's degree. According to the U.S. Bureau of Labor Statistics, about 36% of schedules and other types of planners hold a high school diploma; 25% of the same type of workers possess bachelor's degrees.

Scheduling Coordinator Salary Info and Job Outlook

According to PayScale.com, the majority of scheduling coordinators earned a median annual wage of $40,565 in August 2019. Entry-level employees in this career make a median annual salary of $34,689, and those with a higher level of experience make a median yearly wage of $48,310. Although the Bureau of Labor Statistics does not provide information specific to the field of schedule coordination, the BLS did project that the employment of production, planning, and expediting clerks will likely grow about 5% to 9% between 2016 and 2026.

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