Where Can I Find Training in Technical Support?

You can find training for technical support jobs at junior and community colleges and technical schools. These training programs usually end in either a certificate or an associate's degree. Continue reading to find out more about technical support training options at a few particular schools. Schools offering Computer Support Technician degrees can also be found in these popular choices.

Program Overview

Technical support training degree programs prepare students to support and advise on the operation of technology at various organizations. While a bachelor's degree may be necessary for some technical support positions, others will accept an associate's degree or other postsecondary education.

Important Facts about This Field of Study

Prerequisites A test of basic computer proficiency may be required
Online Availability Fully online degree programs in technical support are available
Possible Careers Network specialists, systems administrators, call center support administrators
Continuing Education Computer support specialists may increase employment prospects by becoming certified in the software a company uses
Median Salary (2018) $53,470 (for all computer support specialists)*
Job Outlook (2016-2026) 11% growth (for all computer support specialists)*

Source: *U.S. Bureau of Labor Statistics

Pennsylvania College of Technology

The Pennsylvania College of Technology offers an Associate of Applied Science (A.A.S.) degree program in information technology with an emphasis in technical support technology. This program can prepare you to support a wide range of software and hardware. Some of the courses in this program include:

  • Practices and procedures for support centers
  • System programming
  • Network administration and support
  • Interpersonal communication

Tallahassee Community College

Tallahassee Community College awards an Associate of Science (A.S.) in Help Desk/Technical Support. In addition to examining how to troubleshoot technical equipment, this program places an emphasis on customer service. The following courses are included in this program:

  • Introduction to customer service
  • Networking and telecommunications
  • Computer user support
  • Computer technology introduction

Quinebaug Valley Community College

Quinebaug Valley Community College offers an A.S. degree in computer services with a specialization in IT support services. In addition to a liberal arts education complete with general requirements, the associate's degree program provides thorough exposure to technical support. Courses in these programs may include:

  • Network essentials
  • Web design and development
  • Principles of problem solving
  • Introduction to computer hardware
  • Networking with Linux
  • Spreadsheet applications
  • Structured programming

To continue researching, browse degree options below for course curriculum, prerequisites and financial aid information. Or, learn more about the subject by reading the related articles below:

  • 1. Degree Options:
The schools in the listing below are not free and may include sponsored content but are popular choices among our users. Tuition and costs will vary across programs and locations. Be sure to always request tuition information before starting a program.

Popular Schools

  • Strayer University

    Strayer University responds quickly to information requests through this website.

    Popular programs at Strayer University:

    • Master
    • Bachelor Degrees
    • Associate Programs

    Online Programs Available

  • Southern New Hampshire University

    Southern New Hampshire University responds quickly to information requests through this website.

    Popular programs at Southern New Hampshire University:

    • Master
    • Bachelor Degrees
    • Associate Programs

    Online Programs Available

  • Liberty University

    Liberty University responds quickly to information requests through this website.

    Popular programs at Liberty University:

    • Bachelor Degrees

    Online Programs Available

  • Full Sail University

    Full Sail University responds quickly to information requests through this website.

    Popular programs at Full Sail University:

    • Master
    • Bachelor Degrees

    Online Programs Available

  • Purdue University Global

    Purdue University Global responds quickly to information requests through this website.

    Popular programs at Purdue University Global:

    Online Programs Available

  • Grand Canyon University

    Grand Canyon University responds quickly to information requests through this website.

    Popular programs at Grand Canyon University:

    • Master

    Online Programs Available

  • Ashford University

    Ashford University responds quickly to information requests through this website.

    Popular programs at Ashford University:

    Online Programs Available

  • Maryville University

    Maryville University responds quickly to information requests through this website.

    Popular programs at Maryville University:

    • Bachelor Degrees

    Online Programs Available

  • Capella University

    Capella University responds quickly to information requests through this website.

    Popular programs at Capella University:

    • Doctoral
    • Master
    • Bachelor Degrees

    Online Programs Available

  • Colorado State University Global

    Colorado State University Global responds quickly to information requests through this website.

    Popular programs at Colorado State University Global:

    • Master
    • Bachelor Degrees
    • Certificates

    Online Programs Available

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