Customer Service Management FAQs

Client Manager Jobs: Salary and Career Facts

Research what it takes to become a client manager. Learn about education requirements, job duties, salary and job outlook to find out if this is the career for you.

Client Service Representative Job Facts

Find out about the types of jobs you could pursue in the client service or customer care representative field. Read on to learn more about career options along with skills and training, and salary potential information.

Customer Care Representative: Career and Salary Facts

Explore the career requirements for customer care representatives. Get the facts about job duties, education requirements, salary and job outlook to determine if this is the right career for you.

Customer Relationship Manager: Salary and Career Facts

Explore the career requirements for a customer relationship manager. Get the facts about the education requirements, necessary skills, job outlook and salary ranges to determine if this is the right career for you.

Customer Service Consultant: Career and Salary Facts

Research what it takes to become a customer service consultant. Learn about education requirements, job duties, average wages and job outlook to find out if this is the career for you.

Customer Service Coordinator Jobs: What Are My Career Options?

Explore the career requirements for customer service coordinators. Get the facts about career options, job duties, salary and job outlook to determine if this is the right career for you.

Degrees in Relationship Management

Learn about Customer Relationship Management (CRM) and the tasks commonly performed by customer relationship managers. Get information about degree options, along with the classes usually offered.

How Do I Become a Customer Service Representative?

Research what it takes to become a customer service representative. Learn about the key skills and education requirements, job outlook and salary to find out if this is the career for you.

Job Options for Technical Support Specialists

Research what it takes to become a technical support specialist. Learn about education requirements, job duties, salary and job outlook to find out if this is the career for you.

Master's Degrees in Customer Service

With a master's degree program you can vastly improve your customer service skills for use in the professional world. Keep reading for more information, including degree options, classes, online learning and career prospects.

MBA in Customer Relationship Management

With an MBA in Customer Relationship Management, you can help manage the way a company markets their products and keeps their clientele happy. Learn about degree programs, coursework, online programs and career outlook.

Online Call Center Training Programs

If you have good communication and problem-solving skills, you might consider a career as a call center customer service representative. Find out what you'll learn in an online call center training program, how online programs work and what jobs...

Online Courses in Customer Service

Whether you're currently employed in a customer service position or not, you can find online courses in customer service to train you in effective public relations. Learn more about the available courses, what you can do after taking the courses...

Online Customer Care Training Programs

If you work as a customer service representative, and you're looking to enhance your skills, several schools offer customer care training programs. Learn what types of programs are available, whether they can be completed online, what you'll...

Online Dispatcher Courses and Schools

Online training for aspiring dispatchers is rare, but you can find a few related courses and certificate programs. Find out how online classes work, and read about potential in-person lab or internship requirements. Explore what you'd learn in...

What is a Customer Service Specialist?

Research what it takes to become a customer service specialist. Learn about education requirements, job duties and salary to find out if this is the career for you.

Where Can I Find Free Online Customer Service Courses?

Schools including Stanford University and MIT offer free online customer service courses. Continue reading to find out what these courses cover and how you can access them.

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