Client Manager Jobs: Salary and Career Facts
Research what it takes to become a client manager. Learn about education requirements, job duties, salary and job outlook to find out if this is the career for you.
What Does a Client Manager Do?
Client managers handle the relationships between companies and their clients. They work towards the best interests of individuals or groups of clients, as well as their own business, in order to ensure a mutually beneficial relationship. In order to sustain strong relationships, they stay in close contact with clients, sometimes traveling to meet with them in person. Client managers can work in a variety of industries, including banking, finance and technology. O*Net OnLine noted that these managers may also be considered financial services sales agents. Get an overview on client managers from the information provided in this table:
|Degree Required||Bachelor's degree|
|Education Field of Study|| Business administration |
|Key Skills||Analytical, detail oriented, communication|
|Job Growth (2018-2028)||4% (for all securities, commodities and financial services sales agents)*|
|Median Salary (2019)||$62,749 (for all client relationship managers)**|
Source: *U.S. Bureau of Labor Statistics, **PayScale.com
What is a Client Manager?
Client managers oversee the interests of an individual or portfolio of clients. These clients can include businesses, corporations and organizations that span a variety of industries. For example, you may find client management positions within the finance and wealth management field as well as the telecommunications and banking industries.
What Tasks Would I Perform?
Your daily tasks can depend on a variety of factors, such as the type of industry and size of the company. Some common job duties associated with client managers from all industries includes evaluating costs, preparing sales agreements and making presentations to prospective clients. You may work with a team or individually to assess various client needs, as well as report your findings to the senior management at your company.
What Education and Experience Might I Need?
The U.S. Bureau of Labor Statistics (BLS) noted that a bachelor's degree, such as a Bachelor of Science in Business Management, is generally required for entry-level financial services sales agent positions. The BLS also mentions that a Master of Business Administration can help you advance your career in this field.
According to a July 2012 search for client manager positions at Monster.com and CareerBuilder.com, some full-time positions don't specify minimum education requirements, while others may require a bachelor's or master's degree. In some cases, especially for entry-level positions, you might be able to receive on-the-job training. The search also indicated that experience requirements can vary, which can include anywhere from 2-10 years of professional experience.
What Salary Might I Expect?
PayScale.com reported the median annual salary for client relationship managers as $62,749 as of November 2019. Many jobs are found in finance, and, in 2018, the BLS reported that the average salary for securities, commodities and financial services sales agents was approximately $98,770. Within the finance industry, your salary potential can also vary based on where you work. For example, in the same year the BLS noted that the securities and commodity contracts intermediation and brokerage industry paid an average salary of about $133,020, while those in the nondepository credit intermediation industry only earned an average salary of about $84,720.
What Are Some Related Alternative Careers?
There are a variety of manager positions that you might also be interested in pursuing. For instance, as a purchasing manager for a retail company, you would be responsible for overseeing the activities of buyers who purchase the products that the company sells. You would also negotiate directly with vendors in order to ensure that your company is getting the best products at the best prices. Another option is a position as a sales manager. Sales managers examine sales data and market trends, from which they devise sales strategies for a company or organization. Then, they direct lower-level sales workers to implement the plan. To become a purchasing manager or a sales manager, you need at least a bachelor's degree.