Computer Technical Support Associate Degree

A computer technical support associate's degree program can train you to be able to troubleshoot hardware and software issues. Find out what courses can train you to work in technical support or at a computer help desk and what professional certifications you might be eligible for. Schools offering Computer Support Technician degrees can also be found in these popular choices.

What Does a Computer Technical Support Associate's Degree Program Entail?

This program can teach you how to effectively assess technical issues with computer systems and networks and use your problem solving skills to resolve them. You will learn all aspects of computer support, including installation, maintenance, management and the monitoring of systems and networks. You may also find that an emphasis is placed on hands-on learning and the employment of skills in a real world environment.

Upon completion of your program, you can also expect to be able to provide reliable customer support with skills in troubleshooting, diagnosing technical issues and assessing the computer support needs of a business or organization.

Common Courses Systems analysis, digital literacy, data communications, computer integration, digital electronics
Key Skills Technical, problem-solving and troubleshooting, attention to detail, asessment
Career Options Sales, technical support, programming, information security or technology
Certification and Licensure Network+, A+ and Microsoft Certified Desktop Service Technician certifications are all available
Median Salary (2018)$53,470* (for all computer support specialists)
Job Outlook (2016-26)11%* (for all computer support specialists)

Source: *U.S. Bureau of Labor Statistics

What Courses Can I Expect?

Along with the required general education courses, you may have to earn credit hours in systems analysis, digital literacy, cyber security, database management, data communications, client-server networks and computer concepts. Your program may also train you in information security, computer integration, information technology analysis and digital electronics. Computer operating systems, computer programming code and Cisco network systems may also be covered.

There aren't any schools that offer online programs in this field because there is a focus on hands-on training. You may be required to complete hands-on training with programming languages, including C++ and Visual Basic. By the time you graduate, you may know how to work with UNIX, Microsoft Windows and Linux operating systems. Some programs may also offer the opportunity for computer installation internships and project management courses.

What Can I Do With My Education?

After earning your degree, your education may qualify you for a job working with a help desk, computer sales or technical support team. You may also be eligible for a career as a publications developer, computer consultant, desktop support technician, hardware support technician, help desk technician, computer programmer or software developer. If you are interested in earning certifications, you may be able to earn the Network+, A+ and Microsoft Certified Desktop Service Technician designations.

To continue researching, browse degree options below for course curriculum, prerequisites and financial aid information. Or, learn more about the subject by reading the related articles below:

  • 1. Degree Options:
The schools in the listing below are not free and may include sponsored content but are popular choices among our users. Tuition and costs will vary across programs and locations. Be sure to always request tuition information before starting a program.

Popular Schools

  • Strayer University

    Strayer University responds quickly to information requests through this website.

    Popular programs at Strayer University:

    • Associate Programs

    Online Programs Available

  • Purdue University Global

    Purdue University Global responds quickly to information requests through this website.

    Popular programs at Purdue University Global:

    • Associate Programs

    Online Programs Available

  • Colorado Christian University

    Colorado Christian University responds quickly to information requests through this website.

    Popular programs at Colorado Christian University:

    • Associate Programs

    Online Programs Available

  • Southern New Hampshire University

    Southern New Hampshire University responds quickly to information requests through this website.

    Popular programs at Southern New Hampshire University:

    • Associate Programs

    Online Programs Available

  • Southwestern College

    Campus Locations:

    • Ohio: Franklin
  • The University of Montana

    Campus Locations:

    • Montana: Missoula
  • Rochester Institute of Technology

    Campus Locations:

    • New York: Rochester
  • Kansas State University

    Campus Locations:

    • Kansas: Manhattan
  • New York University

    Campus Locations:

    • New York: New York
  • Milwaukee Area Technical College

    Campus Locations:

    • Wisconsin: Milwaukee