Online Dental Office Manager Courses

Dental office managers do more than just set appointments. They are the face of a dental practice, ensuring a comfortable visit for patients. Find out what you can learn in an online program in dental office management. Schools offering Dental Assisting degrees can also be found in these popular choices.

What Kind of Courses Will I Take?

Dental office managers are responsible for an array of day-to-day duties that keep the office running smoothly. You can take online courses to further your career in the dental industry and learn about the various requirements expected of you as a dental office manager. Below are some of the available online courses you may consider.

Dental Insurance

In this course, students may learn about the various processes and procedures that come with accepting dental insurance. These often focus on the necessary steps for availing benefits as well as equipping patients with information regarding their coverage and treatment options. You can also expect lessons on best practices and common office procedures such as medical coding, alternative payment arrangement terms for the uninsured, and how to implement a protocol to ensure efficient and accurate insurance reporting.

Human Resources

This course is designed to educate the student on the proper procedures to efficiently manage the staff members of a dental team. Typically, HR courses will also equip you with basic skills in writing accurate job descriptions, screening candidates, and the best practices involved in hiring and firing staff.


As a dental office manager, you interact with different people and personality types on a daily basis, so being an effective communicator is an essential job requirement. Taking a communications course will provide you with tips on how to master the art of communication, as well as advice on how to become an active listener. You will also learn effective workforce conflict resolution, and important team building techniques.

Accounting Practices for the Dental Office

An important part of a successful dental practice management involves having a good grasp of the office accounting. In this course, you will learn to use Quickbooks, the industry standard in bookkeeping software. By the end of the course, you should have a solid grasp on the fiscal responsibilities involved in balancing the practice's finances.

Office Reports

In an office reports course, you will learn about what reports are typically run in a dental office, and how to identify the most important. Some documents you may learn to create include profit and loss sheets, daily/weekly/monthly/yearly financial reports, and daily balance sheets.

How Do Online Courses Work?

When taking online dental office management courses, you'll need a computer and high-speed Internet. You may need to purchase or download specific software packages, including Adobe Reader, Flash Player, Microsoft Word and Microsoft Excel. Textbooks may also need to be purchased.

Like most online courses, dental office management courses are flexible, allowing you to complete assignments and exams on your own time. You'll be able to access course material through an online course management system, which includes a dedicated space for all your exams and assignments. Here, you'll also be able to post questions and comments on class discussion boards and communicate via e-mail with your instructor and peers.

What Level of Online Dental Office Manager Courses Are Available?

Online dental office management courses are offered at the undergraduate level. You may be able to earn an associate's degree, such as an Associate of Science in Medical Office Administration; however, online certificate programs in administrative dental assisting, dental office management and dental office assisting are more widespread.

Many schools offer standalone courses in areas like dental terminology and health insurance principles which can be beneficial if you already have administrative experience but are looking to become more knowledgeable in the dental field. General computer and keyboarding courses can also be beneficial for aspiring dental office managers.

To continue researching, browse degree options below for course curriculum, prerequisites and financial aid information. Or, learn more about the subject by reading the related articles below:

  • 1. Degree Options:
The schools in the listing below are not free and may include sponsored content but are popular choices among our users. Tuition and costs will vary across programs and locations. Be sure to always request tuition information before starting a program.

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