Resident Care Coordinator: Career and Salary Facts

Explore the career requirements for resident care coordinators. Get the facts about job duties, education requirements and salary to determine if this is the right career for you. Schools offering Finance and Health Care degrees can also be found in these popular choices.

What Does a Resident Care Coordinator Do?

Resident care coordinators organize care at assisted living and related facilities. They supervise staff and draw up a schedule that ensures that all residents get the help they need with dressing, bathing, eating and other daily functions. They also organize meals and set up social and recreational activities for residents of the facility. In addition, they make sure that all of these services fall within the facility's budget, and that all funds are being properly allocated.

Take a look at the table below to examine the general requirements for a career as a resident care coordinator.

Degree Required Bachelor's degree, master's degree to improve job prospects
Education Field of Study Health administration (bachelor's degree), business or public administration, health services or long-term care administration (master's degree)
Other Requirements Internships often required in master's degree programs, licensure and state-specific training program required to work in nursing care facility
Key Responsibilities Oversee day-to-day activities of facility, handle records and billing, manage staff scheduling, maintain working knowledge of laws and regulations
Job Growth (2018-2028) 18% (for all medical and health services managers)*
Average Salary (2018) $113,730 (for all medical and health services managers)*

Source: *U.S. Bureau of Labor Statistics

What is a Resident Care Coordinator?

A resident care coordinator oversees and manages the care provided to clients in assisted living or board-and-care facilities. This position can fall under the U.S. Bureau of Labor Statistics (BLS) categories of healthcare administrators and executives as well as medical and health services managers ( According to The California Advocates for Nursing Home Reform (CANHR) fact sheet, these professionals tend to work in assisted living facilities that are privately-owned residential care businesses, rather than medical facilities ( Resident care facilities are not required to have doctors or nurses on staff.

What Duties Would I Perform?

According to the BLS, your primary duty as a resident care coordinator involves ensuring that the facility in which you work functions on a day-to-day basis. This might include handling records and billing as well as overseeing staff scheduling. Other possible responsibilities include maintaining a working knowledge of laws and regulations and serving on investor or other types of governing boards.

CANHR states that if a facility is state-licensed, it may be able to assist residents with conditions such as dementia, hospice and other medical or mental health issues. In some cases, these facilities may be approved to distribute medication. Otherwise, residents who need feeding tubes or other sophisticated medical treatments may not reside in these facilities.

What Qualifications Do I Need to Meet?

The BLS states that medical and health services managers usually have a bachelor's degree in health administration. Master's degrees in business or public administration, health services or long-term care administration are other possible educational options. Master's degree programs generally require an internship or another form of supervised training that will potentially assist you with meeting employment requirements.

It's also possible, according to the BLS, that prior administrative experience may be acceptable prerequisites for these positions. If you've also completed training and have experience as a physical therapist or another type of direct care provider, then this may also assist you with becoming a resident care coordinator. Other minimum requirements you'd need to meet would likely depend on the size of the facility as well as how many beds it has. You may also want to explore mentoring programs, such as the one offered through the American College of Health Care Administrators (

If you work in a nursing care facility, the BLS states you need to have a state license and complete a state-specific training program. Assisted-living facilities, however, may not require you to be licensed, so it's important to review the guidelines for the state within which you'd like to work.

What Salary Can I Expect?

Your salary will most likely be affected by where you work as well as your experience and responsibilities. Other factors include the size of the facility, your schedule and whether or not you have specialized training. The BLS' May 2015 salary report indicated that medical and health services managers earned a mean annual wage of $113,730. Those working in nursing care facilities earned an annual mean wage of $93,680 in the same year.

What Are Some Related Alternative Careers?

You can find work as a manager in many different types of medical facilities, not just residential care institutions. For instance, you could play a supervisory role in a small doctor's office or physical therapy. At a large hospital or medical center, you could head up a single unit, such as a department of surgery or pediatrics. Outside of the medical field, you might be interested in a job as a social services manager. In that job, you would coordinate services that promote public health and community development. For any of these managerial jobs, you will probably need to earn a bachelor's degree in order to work.

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