Service Advisor Training Programs

Find out about a service advisor's typical job tasks and working environment. Get information about training and degree programs available as well as optional certifications. Schools offering Sales & Marketing degrees can also be found in these popular choices.

What Degree Programs Are Available for Me?

You can receive training to be a service advisor at many community colleges and continuing adult education locations. This isn't a position that requires a university degree, though there are a handful of schools that offer bachelor's degrees in automotive technology. Service advising may be part of a larger automotive service associate's degree or certificate program, or it may have its own programs, depending on the school.

If you do receive your associate's degree in service advising or a related automotive field, some schools will allow you to transfer your credits to a 4-year university and work towards a related bachelor's degree, such as automotive or industrial technology.

Training Program LevelsCertificate, associate, and bachelor's degrees
Program FormatOn campus; not available online
Job DutiesProblem assessment, repair order writing, customer communication, appointment estimation
Certification OptionsExam given through the National Institute for Automotive Service Excellence

Are Online Courses Available?

Online courses are generally not available for automotive service classes, as these classes tend to focus on the hands-on application of course material.

What Is a Service Advisor?

A service advisor works in the service department at a car dealership or repair shop. In this role, you'd be the first person customers talk to when they bring their cars in for maintenance. It will be your job to listen to the customers' problems, make an initial assessment of the problems and write repair orders, and to estimate how long and how much a repair or service will cost. You'll also communicate with the customer should additional repairs or service be needed after the technicians examine the vehicle, and to answer any additional questions a customer may have about the service of their vehicle.

What Can I Do With My Degree?

With an associate's degree in service advising or automotive technology, you can work at any location that performs repairs and maintenance on cars. Though not necessary, the National Institute for Automotive Service Excellence (ASE) offers a certification exam for those who work in the service portion of the automotive industry. Certification may increase your chances of getting a job, since it documents to future employers that you have the knowledge necessary to conduct your job.

To continue researching, browse degree options below for course curriculum, prerequisites and financial aid information. Or, learn more about the subject by reading the related articles below:

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The schools in the listing below are not free and may include sponsored content but are popular choices among our users. Tuition and costs will vary across programs and locations. Be sure to always request tuition information before starting a program.

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