What Career Options Are There in the Field of Computer Repair?

Students who enjoy working with computers can pursue careers as computer repair technicians or computer support specialists. To learn more about these career options in computer repair, read further. Schools offering Computer Support Technician degrees can also be found in these popular choices.

Career Options in Computer Repair

Computer repair technicians are relied upon by various sectors to keep organizational systems and networks in operation. They often specialize in a variety of areas, including desktop support and information systems. Qualified applicants will also have completed general computer repair courses and may have even earned an Associate of Applied Science degree in an area such as computer repair technology from an accredited college or university.

Important Facts About Computer Repair Jobs

Computer Support Specialist Computer Repair and Maintenance Technician
Key Skills Customer-service, listening, problem-solving, and speaking skills Dexterity, analytical, and troubleshooting skills
Similar Occupations Computer programmer, computer network architect, computer systems analyst Broadcast/sound engineering technician, electrician, general maintenance/repair worker
Work Environment Typically at the client's location or from home Typically in well-ventilated areas, for the sake of the machinery
Licensure None specified None specified

Computer Support Specialist

Computer support specialists take questions about computer malfunctions over the telephone or through e-mail communication. They answer users' questions from next door or across the world. These computer repair professionals lead users in determining the causes of errors and fixing them. Some computer support specialists provide technical support for the employees in a particular business while others help customers who use a particular product. Computer support specialists may be responsible for these tasks:

  • Running diagnostics
  • Monitoring computer systems
  • Troubleshooting software
  • Communicating with computer users

Employment Outlook and Salary Information

The U.S. Bureau of Labor Statistics (BLS) reports that job openings for computer supports specialists are projected to increase 17% from 2012-2022, which is faster than average. The median salary for these professionals was $47,610 as of 2014.

Computer Repair & Maintenance Technician

An entry-level career as a computer repair technician could be right for someone who enjoys the hands-on aspects of computer maintenance. They might be tasked with making repairs to hardware components and troubleshooting systems. Someone who aspires to a career in this type of computer repair might expect to have the following job responsibilities:

  • Physically installing computer systems and software
  • Maintaining computer hardware
  • Testing systems and performing upgrades

Employment Outlook and Salary Information

According to the BLS, the number of working computer, automated teller and office machine repairers was expected to increase 4% between 2012 and 2022, which is slower than the average for all occupations. As of 2014, the median salary for these repairers was $36,560.

Getting Started on a Computer Support Specialist Career

Computer support specialists usually need college degrees. Some common educational credentials include the Associate of Science in Computer Science or the Bachelor of Science in Information Systems or Computer Science. Some individuals might also seek professional certification in computer support. Experience and certification may offset an applicant's lack of a formal degree.

To continue researching, browse degree options below for course curriculum, prerequisites and financial aid information. Or, learn more about the subject by reading the related articles below:

  • 1. Degree Options:
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