What Will I Learn in an Online Receptionist Class?

Online receptionist classes teach students to communicate with business professionals, use basic computer applications and perform multiple administrative tasks. Receptionists, secretaries and administrative assistants learn to professionally answer phones, organize business documents and provide quality customer service to clients. Schools offering Administrative Assistant degrees can also be found in these popular choices.

Skills Taught in Online Receptionist Classes

Online courses teach students to work with word processing, spreadsheet and online computer applications. Students learn to create simple business documents like memos or inventory checklists. Because receptionists are often responsible for payroll or financial records, online programs also teach students basic business math skills.

Students learn how to properly use office equipment like photocopiers, printers and fax machines. Communication with coworkers and customers is a key aspect of a receptionist's work, so students learn to maximize their written and verbal communication skills. Students also learn basic business principles that allow them to work in many areas of business. Specialty courses in medical or legal administration teach skills in medical and legal terminology, procedures and transcription.

Important Facts about Online Receptionist Classes

Common Courses Business English, professional keyboarding, applied computer technology
Programs Occupational certificates
Concentrations Office clerk, medical, legal
Possible Careers Bookkeeper, bilingual office receptionist, front office assistant
Median Salary (2018) $29,140 (for all receptionists)*
Job Outlook (2016-2026) 9% (for all receptionists)*

Source: *U.S. Bureau of Labor Statistics

Online Course Availability

Online receptionist courses are generally offered through certificate degree programs. Students can earn receptionist certificates, office assistant certificates or administrative assistant certificates. There are also specialty programs for the medical and legal fields. Online courses are ideal for receptionist programs because much of a receptionist's work is computer-based.

Duties of Receptionists

Receptionists are responsible for recording messages, providing basic contact or business information, clerical organization and administrative scheduling. Using computer applications, receptionists perform data entry and communication tasks. Depending on the type of business, receptionists can be responsible for greeting and assisting customers who visit the office. Receptionists can also be responsible for organizing safety and legal policies, procedures and logbooks.

To continue researching, browse degree options below for course curriculum, prerequisites and financial aid information. Or, learn more about the subject by reading the related articles below:

  • 1. Degree Options:
The schools in the listing below are not free and may include sponsored content but are popular choices among our users. Tuition and costs will vary across programs and locations. Be sure to always request tuition information before starting a program.

Popular Schools

  • Golden Gate University - Aspire

    Golden Gate University - Aspire responds quickly to information requests through this website.

    Popular programs at Golden Gate University - Aspire:

    • Bachelor Degrees

    Online Programs Available

  • Southern New Hampshire University

    Southern New Hampshire University responds quickly to information requests through this website.

    Popular programs at Southern New Hampshire University:

    Online Programs Available

  • Full Sail University

    Full Sail University responds quickly to information requests through this website.

    Popular programs at Full Sail University:

    Online Programs Available

  • Ashford University

    Ashford University responds quickly to information requests through this website.

    Popular programs at Ashford University:

    Online Programs Available

  • Grand Canyon University

    Grand Canyon University responds quickly to information requests through this website.

    Popular programs at Grand Canyon University:

    • Bachelor Degrees

    Online Programs Available

  • Liberty University

    Liberty University responds quickly to information requests through this website.

    Popular programs at Liberty University:

    • Master
    • Bachelor Degrees

    Online Programs Available

  • Colorado Christian University

    Colorado Christian University responds quickly to information requests through this website.

    Popular programs at Colorado Christian University:

    • Master
    • Bachelor Degrees
    • Associate Programs

    Online Programs Available

  • Trident University

    Trident University responds quickly to information requests through this website.

    Popular programs at Trident University:

    • Doctoral
    • Bachelor Degrees

    Online Programs Available

  • Biola University

    Biola University responds quickly to information requests through this website.

    Popular programs at Biola University:

    Online Programs Available

  • Regent University

    Regent University responds quickly to information requests through this website.

    Popular programs at Regent University:

    • Master
    • Bachelor Degrees

    Online Programs Available

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