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What Concepts Are Covered in a Quality Management Course?

A quality management course includes principles, techniques and methods that can improve your work in many ways. Below are some examples of key concepts in quality management courses that are provided through various organizations.

Overview of Quality Management Courses

Courses in quality management may be offered by professional quality management organizations or through quality management degree or certificate programs at colleges. People interested in taking quality management courses can learn about a variety of methods and techniques that allow them to produce error-free work for their clients or company and keep them happy as a result.

Important Facts About Quality Management Courses

Common Courses Systems analysis, process capability analysis, quality basics and mistake proofing
Programs Professional Studies Graduate Certificate in Executive Quality Management
Degree Levels Undergraduate and graduate
Online Availability Fully available
Median Salary (2018)*$103,380 (Industrial Production Managers)
Job Outlook (2016-2026)*-1% decline (Industrial Production Managers)

Source: *U.S. Bureau of Labor Statistics (BLS)

Quality Management Courses

Quality management courses provide specific and broad content applicable to software systems and their design, manufacturing and product development. The goals of quality management courses are to provide professionals with the skills required to manage a departmental staff, while ensuring that products are up to legal and client standards. They train individuals to develop management practices that can help companies gain productivity and ensure long-term customer satisfaction.

Quality management courses focus on cost principles and quality function. This training helps students measure process performance and evaluate improvement efforts. Some courses help individuals prepare for certification exams offered by professional organizations, such as the American Society for Quality (ASQ).

Key Concepts

Professionals should consider key concepts from quality management courses so they can produce better results in the workplace. Some of the key concepts outlined by the ASQ include leadership, continual improvement and consistency.

Those who complete quality management courses understand that inspections cannot be relied on exclusively and that continued testing is necessary. Coursework emphasizes on-the-job training and ways of using control charts to monitor process changes over time. Working a single supplier to minimize cost is emphasized, along with stratification techniques, breakdown analysis, adverse effects of merit systems and employee motivation.