Which Topics Are Covered in Online Clerical Certification?

The steady demand for skilled administrative support provides many employment opportunities. Online clerical certification may offer an efficient way to either gain entry-level skills or to enhance a resume. This article will outline some of the topics covered in various online clerical certification programs. Schools offering Office Management degrees can also be found in these popular choices.

Types of Online Clerical Certification Programs

Clerical certifications, whether general or specialized, are achieved by examination. These examinations cannot be taken online. Community colleges, universities, hospitals and business centers serve as testing facilities. Coursework in preparation for the exams, however, can be found online. Certifications are highly specialized, and you may choose the certification that best fits your knowledge and skills:

  • Microsoft Office Specialist
  • Certified Professional Secretary
  • Certified Administrative Professional
  • Certified Medical Assistant
  • Certified Legal Assistant/Certified Paralegal

Important Facts About Online Clerical Certification

Prerequisites Certain work and educational requirements and passing an exam
Programs Skills and knowledge acquired through preparation for exams
Concentrations Office administration, management, and office systems and technology
Continuing Education Recertification is necessary, depending on the type

Microsoft Office Specialist

The Microsoft Office Specialist is an industry-standard certification that demonstrates the capacity to use popular programs, such as Word, Excel, PowerPoint, Outlook and Access. This certification covers the following topics:

  • Creating, formatting and sharing of documents
  • Analysis of data and creation of spreadsheets
  • Creation and presentation of slideshows
  • Use of e-mail systems
  • Data input and database navigation

Certified Professional Secretary and Certified Administrative Professional

The International Association of Administrative Professionals offers two certifications, Certified Professional Secretary (CPS) and Certified Administrative Professional (CAP). The examination for the CPS covers office systems, technology, administration and management. The CAP adds a test in advanced organizational management. This certification focuses on numerous additional secretarial topics:

  • Recruitment and interviewing
  • Training and evaluation
  • Filing and records management
  • Accounting and finances
  • Pay and benefits
  • Communication and presentation

Certified Medical Assistant

The Certified Medical Assistant certification is sponsored by the American Association of Medical Assistants. In addition to general office procedures, this certification covers various specialized topics:

  • Medical terminology
  • Medical coding and insurance practices
  • Medical guidelines and confidentiality
  • Prescription and specimen handling
  • Infection control and first-aid

Certified Legal Assistant and Certified Paralegal

The National Association of Legal Assistants sponsors the Certified Legal Assistant and Certified Paralegal. The examination is the same for each. Required topics are communications, judgment and analysis, legal research and terminology, and ethics. This certification will also allow you to select from the following areas of specialization:

  • Bankruptcy
  • Intellectual property
  • Immigration
  • Contract law
  • Criminal law
  • Tort law
  • Domestic relations

To continue researching, browse degree options below for course curriculum, prerequisites and financial aid information. Or, learn more about the subject by reading the related articles below:

  • 1. Degree Options:
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