Frequently Asked Questions

What Kind of Program Is It?

Students enrolled in the Associate of Arts in Information Technology with a concentration* in Network Support program have the opportunity to explore concepts specific to wide area, local area, metropolitan area and wireless networks. If you enroll in this program, you'll have the chance to learn how to select the correct type of hardware for each type of system. In addition, the program is designed to provide you with knowledge of coding and network configuration practices. The curriculum is intended to explore topics specific to network security, including intrusion prevention techniques, systems emergency plans and data storage methods. Because this program is campus based, students will have the ability to participate in computer labs, which can help them develop practical skills in the field. One planned lab focuses on working with Windows operating system from the Microsoft? software.

What Are the Prerequisites?

Applicants to University of Phoenix? programs should have a high school diploma or GED. In addition to that, knowledge of programming languages and practices as well as experience in a computer help-desk role, installing, troubleshooting or configuring systems or programs will be useful.

What Are the Course Requirements?

To earn an Associate of Arts in Information Technology with a concentration in Network Support degree, students must complete 60 undergraduate-level credits, 18 of which are in the Network Support specialization. University of Phoenix offers two different general education tracks, one for students with at least 24 credits of previously completed college coursework, and another for first-time students or those with less than the required coursework.

Network Support Courses

• CIS 207: Information Systems Fundamentals
• NTC 245: Foundation of Local Area Networks
• NTC 247: Wireless Networking Concepts
• NTC 249: Wide Area Networking Concepts
• CMGT 245: IS Security Concepts
• POS 221: Windows Server Configurations

What Are My Post-Graduation Opportunities?

Further Education

After earning an Associate of Arts in Information Technology with a concentration in Network Support degree, you may decide that you'd like to continue your education. This could include working toward commonly recognized industry certifications, such as the CompTIA's A+ or CompTIA Network+ credential. Another option could be to pursue continuing education certificate programs or a bachelor's degree. Participating in a bachelor's degree program could provide you with an opportunity to strengthen your knowledge of information systems, stay abreast of technological trends and develop leadership skills.

University of Phoenix offers several relevant majors, including:

• Bachelor of Science in Information Technology with a concentration in Networking and Telecommunications
• Bachelor of Science in Information Technology with a concentration in Database Administration
• Bachelor of Science in Information Technology with a concentration in Information Systems and Security
• Bachelor of Science in Information Technology with a concentration in Business Systems Analysis
• Bachelor of Science in Business with a concentration in Information Systems
• Bachelor of Science in Business with a concentration in Project Management

*Maryland residents completing this program will earn an Associate of Arts in Information Technology with an emphasis in Network Support.

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