Frequently Asked Questions

What Kind of Program Is It?

The University of Phoenix? Bachelor of Science in Business with a concentration* in Service Sector program is designed to provide you with the skills needs to analyze a business's needs and manage its operations. Students have the opportunity to develop skills in product branding, information research, data analysis, financial reporting and business strategizing. You'll also have the chance to examine management concepts, including change leadership, organizational behavior, personnel administration and workplace diversity. In addition, the program is designed to explore professional ethics as well as business regulations and legalities, and students will have the chance to learn about contracts, investor relations and legal business entities.

What's more, the curriculum is designed to provide students with computer skills in Microsoft? Office system, providing them with the opportunity to learn to develop professional documents, spreadsheets, and digital presentations. Before the close of the series, you'll also have the chance to analyze and develop an original solution to a business problem, addressing issues of service, product, process, and strategy. This program is available at select University of Phoenix campuses.

What Are the Prerequisites?

Applicants to University of Phoenix? programs should have a high school diploma or GED. You may have experience working for hotels, restaurants, or retail stores, performing in sales, customer service, or management roles. Previous training in communications, accounting, marketing, and computers should prove helpful.

What Are the Course Requirements?

This bachelor's degree program requires the completion of 120 credit hours (124 for Kansas), 48 of which are in business, and 15 of which are devoted to the concentration area. Within the service sector concentration, you have the chance to select three courses of your choosing, which could allow you to undertake a general elective path or focus on hospitality or retail management.

Business foundation courses

• GEN 200: Foundations for General Education and Professional Success
• BCOM 275: Business Communications and Critical Thinking
• BIS 220: Introduction to Computer Applications and Systems
• MGT 230: Management Theory and Practice
• ACC 290: Principles of Accounting I
• ACC 291: Principles of Accounting II
• RES 351: Business Research
• ETH 316: Ethics and Social Responsibility
• MGT 311: Organizational Development
• ECO 372: Principles of Macroeconomics
• LAW 421: Contemporary Business Law
• ECO 365: Principles of Microeconomics
• FIN 370: Finance for Business
• MKT 421: Marketing
• QNT 351: Quantitative Analysis for Business
• BUS 475: Integrated Business Topics

Service sector concentration courses

• OI 365: Knowledge Management and Intellectual Capital
• OI 466: Organizational Innovation Integrated Project
• Students also choose three of the following elective courses:
  • BRM 353: Product and Brand Management
  • MGT 356: Retail Personnel Management
  • HM 322: Gaming Management
  • HM 370: Hospitality Management
  • HM 486: Trends and Emerging Issues in Hospitality
  • ISCOM 354: Retail Operations: Supply Management
  • MGT 371: Lodging Management
  • MGT 372: Food and Beverage Management
  • MGT 373: Events and Recreation Management

What Are My Post-Graduation Opportunities?

Further Education

While a Bachelor of Science in Business with a concentration in service sector degree could provide you with a number of options.. Depending on your area of interest, you may be able to seek professional credentials through industry organizations, such as the National Retail Federation or the Hospitality Sales and Marketing Association International. Another option could be to enroll in a master's degree program, which could help you gain advanced knowledge of business practices, develop more practical experience in the service sector, and strengthen your leadership skills.

Master's degree options include, but are not limited to:

• Master of Business Administration
• Master of Business Administration with a concentration in marketing
• Master of Business Administration with a concentration in human resource management
• Master of Management
• Master of Management with a concentration in human resource management

*Maryland residents completing this program will earn a Bachelor of Science in Business with an emphasis in Service Sector.

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