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Crisis Prevention Intervention CPI Certification & Training

Read for more information on obtaining Crisis Prevention Intervention training and certifications. Get the facts on the purpose of the training and the steps required to obtain certification.

Crisis Prevention Intervention Overview

The Crisis Prevention Institute (CPI) is a nonprofit organization that offers training programs in crisis intervention to companies around the world. The training covers techniques and processes for decision-making in the face of unexpected violent or aggressive behavior from an individual in any type of organization. The Nonviolent Crisis Intervention® workshop is the organization's flagship train-the-trainer certification, for those who wish to teach these courses on their own. The table below is an overview of the certification offered and some of the skills gained by those who complete the training.

Certification Nonviolent Crisis Intervention® Certified Instructor
Continuing Education Requirements CPI training programs required every 2 years
Skills Learned Verbal de-escalation, prevention, early intervention

What Are Some of the Courses and Topics Covered in the Training?

Some of the basic topics covered in the training include nonverbal, paraverbal, and verbal crisis communication (all geared towards the de-escalation of a crisis directly with an aggressor). Nonverbal communication pertains to body language, posture, and facial expressions that allow a connection with an individual and assist in deescalating tensions. Paraverbal communication refers to the volume and tone of communication used with an aggressor. Verbal communication covers word choices and sentence structures that are most effective in crisis de-escalation. Other topics covered in the course include decision making, physical interventions, and staff fear and anxiety.

Who Should Take Crisis Prevention Intervention Training?

While anyone who might conceivably face a crisis situation in the workplace can and will benefit from the training, it is commonly designed for professions with a high risk of crisis scenarios. These professions include behavioral health, education, health care, human services, and service-oriented professionals. Organizations have seen a reduction in liability and reduction in workplace violence after encouraging the training among their employees.

Why Do Businesses Need This Training?

Beyond the liability and workplace violence reductions mentioned, some organizations seek this training for their employees in order to increase the overall safety of their staff involving challenging behaviors from other staff or clients. Some organizations are required by law to provide this training for their employees in order to remain compliant. Other benefits include a reduction in potential injuries and an overall boost of staff morale and confidence.

Can I Become Certified in Crisis Prevention Intervention?

A certification is offered for those who wish to conduct their own crisis prevention training sessions. The Nonviolent Crisis Intervention® Certification involves both the completion of the foundational course and additional education on training techniques and the effective conduction of training sessions. The certification course takes place in person and can be completed over the course of four days. For those who prefer to learn online, the first day session is available as an online course, though the other three days of courses must be completed in person.

How Do I Apply for Certification?

Organizations can request an onsite training session directly from CPI, while individuals are able to register and join any public training conducted in their area. For a list of public training near you, visit the CPI website. In the interactive calendar, you will be able to find public sessions by both date and zip code and even complete the initial registration online.