| Training Requirements | Entry-level training can be completed on the job |
| Required Skills | Customer service and organizational skills, experience working with computers, an attention to detail |
| Job Growth (2020-2030) | 15%* (decline) |
| Median Salary (2020) | $29,280* |
Source: *U.S. Bureau of Labor Statistics
What Would I Do as a Pharmacy Clerk?
As a pharmacy clerk, you would perform many of the administrative duties in a pharmacy, such as answering phones, accepting prescriptions, filing records and receiving payment from customers. You may be the cashier much of the time, so you would need to have good customer service skills and feel comfortable completing sales. Paperwork and records are an important part of the pharmacy business, so you would need to be organized and detail-oriented. You would likely work under the direction of pharmacists and pharmacy technicians, either in a retail pharmacy or in a hospital. Though you would not be able to dispense medications, you could help in most other aspects of pharmacy work.
What Education Do I Need?
You are not required to have any formal training in order to be a pharmacy clerk, and many of your skills can be learned through on-the-job training. However, you still might choose to enroll in a pharmacy clerk training program at a community college or adult education center. Such programs cover basic administration skills, as well as pharmacy terminology and procedure. Pharmacy clerks also should have a polite manner, excellent communication skills and experience with computers. If you want to further your career, you could attend a pharmacy technician training program, wherein you would study the distribution of medication and the laws governing pharmaceuticals.
What Salary Could I Earn?
The U.S. Bureau of Labor Statistics (BLS) reported in May 2020 that pharmacy aides made a median yearly wage of $29,280 (www.bls.gov). The BLS also noted that employment of pharmacy aides was projected to decrease by 15% in the 2020-2030 decade.
Another administrative career possibility in the healthcare industry is a job as a medical secretary. Medical secretaries can work in a variety of medical facilities, including doctor's offices and hospitals, where they schedule appointments, answer phones, process insurance claims and register patients. The minimum educational requirement for this job is a high school diploma, but a postsecondary certificate can improve job prospects. If you would rather get a job where you would care for patients directly, you could consider becoming a nursing assistant. In this job, you would help patients at hospitals or residents at long-term care facilities with daily activities like eating, bathing and transportation. You might also be able to administer medications. To become a nursing assistant, you need to have a high school diploma or the equivalent.