What Is Middle Management? Pursuing Mid-Level Management

Businesses of all types have hierarchies, with larger organizational structures featuring middle management positions. These workers are the liaison between the C-Suite (chief executive level leaders) and the lower-level employees. The actual duties of a middle manager will vary from company to company and even from department to department.

Understanding Middle Management

Middle management is, as the name suggests, the middle level of management within a company. They are tasked with supporting their team members while also enforcing directions from upper management. Unlike executives, middle management is more involved in the day-to-day operations of the company and deals directly with front-line employees and customers.

What Makes a Middle Manager

A middle manager is a person who serves the key role of being the bridge between the senior leadership of a business and the employees on the lower levels of the organization. Middle managers are often in charge of teams or departments and report to a vice president or other top-level management.

In larger companies, what is considered the role of middle management might be different. This is because the amount of lower-level employees will be much larger and possibly spread out across multiple locations and even countries.

Examples of a Middle Manager

Middle management serves the same important functions across companies and industries, but some job titles will vary based on where you work:

• factory manager
• regional manager
• division manager
• department manager
• branch manager
• store manager

What Are the Roles and Responsibilities of Mid-Level Management?

The roles and responsibilities of a middle manager vary according to differing organizational goals of the businesses they work in, but most effective middle managers have similar qualifications, including:

• leadership skills
• project management
• communication skills to work as a liaison between senior management and front-line employees
• monitoring employee performance
• helping maintain a positive work environment
• promoting employee engagement

The 3 Tiers of Management

Nearly every company divides its management structure into 3 main tiers with distinct responsibilities.

• Tier 1: Upper management oversees the entire organization and company strategy
• Tier 2: Middle management executes the policies and plans that are decided on by upper management
• Tier 3: Lower-level management manages deliverables and daily production

Essential Skills for Middle-Level Managers

Many middle managers start in a lower-level management role and are recognized by those higher in the organizational structure than them for having a few skills.

Decision-Making and Problem-Solving

One of the most important skills for any middle manager is being able to solve problems and make decisions, often in quick time constraints. Being able to quickly make decisions that reflect the wishes of upper management while helping employees and customers is crucial.

Leadership and Self-Management Skills

Managers need to be able to manage employees and themselves. Leading teams of varying sizes effectively can only be done if you also have good self-management skills.

Mastering Change Management

Change management is the process of changing processes and operations for teams and organizations as a whole. Middle managers, working directly with front-line employees sometimes will have to change processes quickly, but they need to keep in mind how any changes can affect the organization as a whole.

Common Challenges Faced by Mid-Level Managers

Mid-level managers face many common challenges in their day-to-day work. They are often the primary point of contact for their employees, and they need to handle things like:

• employee disputes
• processing updates
• promoting job satisfaction

Challenges for middle management don't exclusively come from below them. Middle managers also face input and organizational changes from upper management that they'll need to enforce.

Strategies for Success in Middle Management Positions

Being an effective middle manager isn't always easy, but there are a few strategies that can help set you up for more success.

Empowering Your Team

A leader is only as good as their team. Giving your employees the strength to suggest change, act within company guidelines, and learn new technical skills can go a long way in terms of succeeding as a middle manager.

Budgets, Human Resources, and Performance Management

Even though most companies have specific departments for budgeting and HR, understanding these skills can:

• help position you for advancement within your company
• make you a valuable asset in handling employees
• ensure operations meet the larger organizational budget goals

Building Communication and Interpersonal Skills

From the employees you manage to the senior management you report to, communication skills are vital to the role of a middle manager. Making sure you can discuss policies and information around operations, both verbally and written, is essential to success. However, it's also important to be able to hold conversations with employees beyond their work roles. Making individual employees feel valued can endear you to them and have a positive impact on retention.

How To Become a Middle Manager

Becoming a middle manager is often a unique path based on where you work. Some businesses will require college degrees for some management positions but there are also leadership development opportunities available in some companies for people without degrees that work up through the ranks of the organization.

If you're looking to become a middle manager in a company, earning a bachelor's degree in business will help set you up for career advancement. Over time, you can use your bachelor's to begin work toward a master's degree and possibly join the ranks of upper management.

There are also management certification courses and lecture series, both in person and online, that teach skills related to middle management.