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What Does a Medical Administrative Assistant Do?

What Does a Medical Administrative Assistant Do?

Medical administrative assistants perform a variety of duties to aid in the efficient workflow and operations of a medical-related facility. A number of industries employ medical administrative assistants. Some typical duties are discussed in this article.

Job Duties

Medical administrative assistants perform general administrative duties specific to the healthcare industry. General responsibilities may include answering the phone, greeting patients and visitors, ordering supplies, sorting mail, bookkeeping, and creating invoices. Tasks that might require specialized knowledge include updating and maintaining patient medical records, processing insurance forms, scheduling patient appointments or medical procedures, and coordinating lab services. They may also assist physicians or medical personnel with various tasks, including transcribing dictation, writing correspondence, or preparing reports and presentations.