What Are the Duties of a Medical Office Administrator or Manager?

Medical office managers oversee most of a practice's administrative functions. As a medical office manager, you could work in a private physician's office; you could also work in a dental practice or even a podiatrist's office. Keep reading to learn more about this health care profession. Schools offering Medical Office Administration degrees can also be found in these popular choices.

Job Responsibilities

Job duties include supervising employees, ordering office and medical supplies, handling client accounts, and communicating with insurance companies. For some offices, you might make sure all doctors' licenses are up to date. Other responsibilities could include administering payroll, collecting patient information, or scheduling appointments.

Important Facts About Medical Office Administrators

Median Salary (2014) $92,810
Job Outlook (2012-2022) 23% growth
Key Skills Attention to detail, clear verbal and written communication, problem solving ability, technical and analytical ability, computer competency, interpersonal
Similar Occupations Human resources manager, insurance underwriters, social and community service managers

Source: U.S. Bureau of Labor Statistics

Skills and Qualifications

A November 2015 search of Monster.com job posts showed that some employers prefer medical office managers with bachelor's or master's degree, while others may hire applicants who only hold some form of post-secondary certification. You may need one to five years of office management experience in order to qualify for some positions. A few employers seek applicants with previous medical experience, such as licensed practical nurses or paramedics.

A solid grasp of popular software programs, like Quickbooks, Microsoft Word, and Excel, may be necessary as well. A good understanding of collections, accounts receivable, accounts payable, and insurance coding tasks is equally important, in addition to having customer service and patient advocacy skills.

Education and Certification

Some colleges offer either an associate's degree program or a certificate program in medical office administration. Associate's programs include general education courses, in addition to core classes in coding, clinical techniques, ethics and laws, transcription, medical terms, and computer software. Diploma or certificate programs in medical office administration cover many of the same core topics and often take less time to complete.

If you'd like to obtain medical office manager certification, the Professional Association of Health Care Office Management (PAHCOM) offers the Certified Medical Manager credential. In order to qualify for the credentialing exam, you need to have at least three years of experience in health care, along with at least 12 credit hours that relate to health care and management. You also have to be a PAHCOM member.

To continue researching, browse degree options below for course curriculum, prerequisites and financial aid information. Or, learn more about the subject by reading the related articles below:

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