What Is a Sales Coordinator?

Being a sales coordinator means that your job is to add support to your company's sales team, not only in sales, but also with administrative duties. Keep reading to learn more about your role as a sales coordinator. Schools offering Sales & Marketing degrees can also be found in these popular choices.

Sales Coordinator Overview

Sales coordinators are responsible for organizing customer service specialists and customers. Depending on the environment you work in, which can range from Internet sales to catering and everything in between, the duties of a sales coordinator will vary. For example, if you work for a rental equipment company, one of your tasks might be arranging for pick-ups and deliveries. If you work for a manufacturing parts company, one task you might have is tracking customer orders using your company's enterprise resource planning (ERP) system. Regardless of the work environment, there are key responsibilities that all sales coordinators can expect to take on.

Important Facts About This Occupation

Median Salary (2015) $40,284
Similar Occupations Sales Director, Marketing Specialist, Senior Account Manager
Key Skills Active listening, judgement, negotiation, time management, and analytical skills
Work Environment Full time, commonly in an office setting and under deadlines

Source: PayScale.com

Additional Job Duties

Providing customer service in addition to sales support is an important part of this career. There are times when you will have direct contact with your company's clients and customers, whether it's regarding a product or order inquiry or a billing issue. You can also expect to work with the sales team and managers on issues concerning sales and customers. You will typically handle customer accounts and the customer database for your company. Be prepared to deliver products as needed and make sales calls.

Administrative duties will also vary, but will generally consist of creating reports and other documents pertaining to your company's sales and customers. This will include doing follow-up work and maintaining records. Other projects may include creating bidding reports or completing product and service set-ups on location. You'll be expected to answer phones and schedule appointments as well.


Being able to multitask and pay attention to detail will help you do this job effectively. Since you are working with figures, bills, accounts, customer information and product information, you'll need to enter such information accurately and in a timely manner. Computer skills are also necessary. Knowledge of commonly-used office applications will come in handy for both the sales and office duties you'll be required to perform. Having good communication skills and the ability to adapt quickly to changing environments is important, too.

Experience and Education

The experience and education required to be a sales coordinator vary depending on the industry in which you work. In some cases, a high school diploma or an associate's degree with previous sales experience would suffice. Other employers may require a bachelor's degree plus previous experience in that industry. For some industries, two to five years of sales or office administration experience are required.

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