Online Degree Programs for Computer Support Specialists

Online associate's degree programs are available for those who want to become computer support specialists. Review your online degree options in this field and how coursework is delivered in an online program. Find out what courses you'd take. Get info on your job options in the field, and check the career outlook and typical salary for computer support specialists. Schools offering Computer Support Technician degrees can also be found in these popular choices.

What Online Degrees Are Available For Computer Support Specialists?

Online computer support specialist degrees are typically found at the associate's level. Some schools also offer hybrid programs that allow you to complete some courses online and others on campus. An associate's degree may prepare you to complete a bachelor's degree in a related field, which will often provide more advanced and in-depth training in programming, networking and telecommunications disciplines.

Degree OptionsAssociate's degree; some online availability
Online Course StructureNo special requirements other than software that may be school-specific
Common CoursesHardware repair and replacement, basic programming languages, systems and firmware maintenance, troubleshooting techniques for software
Career OptionsHelp desk support, computer sales, customer service, systems integration

How Do I Participate in Online Programs?

Earning an online degree as a computer support specialist requires you to have a computer with Internet access, an e-mail address and self-motivation. Online courses are delivered through email, streaming video or course delivery systems and offer the same instruction as courses you'd find in an on-campus program. Interaction with your instructor generally takes place via e-mail, online conferencing or message boards. You may need to download software applications required as part of the curriculum, though these are often free utilities. Most online programs allow you to set your own study schedule, but may impose assignment or testing deadlines.

What Will I Learn?

Pursuing a degree as a computer support specialist may allow you to specialize in software applications, networking or hardware systems and components. The curriculum typically includes a combination of general education courses, core instruction and occupational-related electives. In preparation for service-related occupations, you may learn customer relations etiquette, effective communication skills and project management. Depending on the program, the courses provide you with skills and knowledge in a variety of areas, including:

  • Troubleshooting techniques for software
  • Systems and firmware maintenance and upgrades
  • Basic programming languages
  • Networking and communications connectivity
  • Hardware repair and replacement methods

What Can I Do With My Degree?

Earning an online computer support specialist degree equips you with the skills necessary for many positions, including help desk technical support, systems integration, customer service representative and computer sales. As a graduate of this program, you'll be prepared to earn technical-standards certifications, such as Microsoft's Certified Desktop Support Technician or CompTIA's A+ credential.

The U.S. Bureau of Labor Statistics (BLS) stated employment for computer support specialists was projected to increase 12% between 2014-2024 ( Job growth remains high as companies continuously upgrade their computer equipment and software programs. Also according to the BLS, the annual median wage for computer support specialists was $50,380 in 2014.

To continue researching, browse degree options below for course curriculum, prerequisites and financial aid information. Or, learn more about the subject by reading the related articles below:

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The schools in the listing below are not free and may include sponsored content but are popular choices among our users. Tuition and costs will vary across programs and locations. Be sure to always request tuition information before starting a program.

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