What Does an Insurance Administrator Do?

Important Facts About This Occupation

Source: PayScale.com

Working for an Insurance Company

Using data entry skills, insurance administrators for insurance companies are also responsible for entering client and company information into a computer application. Should you choose this route, you would need to be adept at finances, managing accounts, often in spreadsheets, and tracking financial data for customers. There may also be instances where you'd speak to clients and customers about different insurance products, such as a car, health, and life insurance. In this field, excellent customer service skills are a plus and those who are comfortable with sales may find themselves at an advantage in the job market.

Working in a Business or Organization

As an insurance administrator working for a business or organization, you would primarily manage insurance plans for employees. Most large corporations and some small businesses offer employees a range of insurance policy options; as an insurance administrator, you'd manage employee life, health, and dental plans, providing guidance to employees regarding what plans would be beneficial for them. You'd also be responsible for conducting research and assisting employees with your company's open enrollment for insurance.

If your company provides a retirement plan, you'd be responsible for managing all records regarding each employee's plan, as well as collecting spouse information and detailing benefit information. You could also work with the payroll department of your company to make sure the appropriate amount for insurance is being deducted from an employee's wages.