What Receptionist Training Programs Are Available?

A receptionist assists customers and clients in person, via the telephone or mail. A receptionist should have strong communication, interpersonal and computer skills, which can often be developed in training or certification programs. Read on to find out what training or certification programs are available for becoming a receptionist. Schools offering Administrative Assistant degrees can also be found in these popular choices.

Receptionist Training Requirements

While those seeking to become a receptionist generally need only a high school diploma or equivalent, some receptionist positions require completion of an educational program. Office administration training and certificate programs may cover general office skills or advanced knowledge of specific computer programs.

Important Facts About Receptionist Training Programs

Prerequisites High school diploma or GED
Online Availability Some programs are offered fully online
Specializations Veterinary, Dental, Medical, Legal
Possible Careers Receptionist, Secretary, Administrative Assistant, Executive Assistant

Training Programs

Some colleges offer training programs where students can learn computer, business communication, and technical skills needed for office administration. Some of these programs lead to a professional diploma or certificate. Courses typically include introductory and advanced classes in specific computer programs, such as Excel, Windows and word processing. A course in the use of general office equipment might also be included.

Certification Programs

Just as there are no educational requirements for becoming a receptionist, there are no particular certifications required to enter this field. Those who wish to be designated as a certified professional receptionist can do so by providing required proof of experience, continuing education and references to the National Association of Professional Receptionists. Some might choose to become certified in certain computer skill levels or technologies, such as those offered by Microsoft.

Job Outlook and Salary Information

According to the U.S. Bureau of Labor Statistics (BLS), employment opportunities for receptionists are expected to increase 14% between 2012 and 2022. These professionals made a median annual salary of $26,760 in 2014, per BLS data.

To continue researching, browse degree options below for course curriculum, prerequisites and financial aid information. Or, learn more about the subject by reading the related articles below:

  • 1. Degree Options:
The schools in the listing below are not free and may include sponsored content but are popular choices among our users. Tuition and costs will vary across programs and locations. Be sure to always request tuition information before starting a program.

Popular Schools

  • Strayer University

    Strayer University responds quickly to information requests through this website.

    Popular programs at Strayer University:

    • Master
    • Associate Programs
    • Certificates

    Online Programs Available

  • Ashford University

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    Popular programs at Ashford University:

    Online Programs Available

  • Capella University

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    Popular programs at Capella University:

    • Master
    • Bachelor Degrees

    Online Programs Available

  • Grand Canyon University

    Grand Canyon University responds quickly to information requests through this website.

    Popular programs at Grand Canyon University:

    • Master
    • Bachelor Degrees

    Online Programs Available

  • Purdue University Global

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  • Southern New Hampshire University

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    Popular programs at Southern New Hampshire University:

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  • Saint Leo University

    Saint Leo University responds quickly to information requests through this website.

    Popular programs at Saint Leo University:

    • Doctoral
    • Bachelor Degrees
    • Associate Programs

    Online Programs Available

  • Full Sail University

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  • Colorado Christian University

    Colorado Christian University responds quickly to information requests through this website.

    Popular programs at Colorado Christian University:

    • Master
    • Bachelor Degrees
    • Associate Programs

    Online Programs Available

  • College of Westchester

    College of Westchester responds quickly to information requests through this website.

    Popular programs at College of Westchester:

    • Bachelor Degrees

    Online Programs Available

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