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Purdue University Global responds quickly to information requests through this website.

Purdue University Global

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Strayer University

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Full Sail University

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Fordham University

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University of Arizona Global Campus responds quickly to information requests through this website.

University of Arizona Global Campus

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Bryant & Stratton College responds quickly to information requests through this website.

Bryant & Stratton College

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Syracuse University

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Grand Canyon University

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Southern New Hampshire University

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Florida Tech University Online responds quickly to information requests through this website.

Florida Tech University Online

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What Receptionist Training Programs Are Available?

A receptionist assists customers and clients in person, via the telephone or mail. A receptionist should have strong communication, interpersonal and computer skills, which can often be developed in training or certification programs. Read on to find out what training or certification programs are available for becoming a receptionist.

Receptionist Training Requirements

While those seeking to become a receptionist generally need only a high school diploma or equivalent, some receptionist positions require completion of an educational program. Office administration training and certificate programs may cover general office skills or advanced knowledge of specific computer programs.

Important Facts About Receptionist Training Programs

Prerequisites High school diploma or GED
Online Availability Some programs are offered fully online
Specializations Veterinary, Dental, Medical, Legal
Possible Careers Receptionist, Secretary, Administrative Assistant, Executive Assistant

Training Programs

Some colleges offer training programs where students can learn computer, business communication, and technical skills needed for office administration. Some of these programs lead to a professional diploma or certificate. Courses typically include introductory and advanced classes in specific computer programs, such as Excel, Windows and word processing. A course in the use of general office equipment might also be included.

Certification Programs

Just as there are no educational requirements for becoming a receptionist, there are no particular certifications required to enter this field. Those who wish to be designated as a certified professional receptionist can do so by providing required proof of experience, continuing education and references to the National Association of Professional Receptionists. Some might choose to become certified in certain computer skill levels or technologies, such as those offered by Microsoft.

Job Outlook and Salary Information

According to the U.S. Bureau of Labor Statistics (BLS), employment opportunities for receptionists are expected to increase by 4% between 2019 and 2029. These professionals made a median annual salary of $31,110 in 2020, per BLS data.