Important Facts About Receptionist Training Programs
| Prerequisites | High school diploma or GED |
| Online Availability | Some programs are offered fully online |
| Specializations | Veterinary, Dental, Medical, Legal |
| Possible Careers | Receptionist, Secretary, Administrative Assistant, Executive Assistant |
Training Programs
Some colleges offer training programs where students can learn computer, business communication, and technical skills needed for office administration. Some of these programs lead to a professional diploma or certificate. Courses typically include introductory and advanced classes in specific computer programs, such as Excel, Windows and word processing. A course in the use of general office equipment might also be included.
Certification Programs
Just as there are no educational requirements for becoming a receptionist, there are no particular certifications required to enter this field. Those who wish to be designated as a certified professional receptionist can do so by providing required proof of experience, continuing education and references to the National Association of Professional Receptionists. Some might choose to become certified in certain computer skill levels or technologies, such as those offered by Microsoft.
According to the U.S. Bureau of Labor Statistics (BLS), employment opportunities for receptionists are expected to have little or no change between 2021 and 2031. These professionals made a median annual salary of $29,950 in 2021, per BLS data.
