What Receptionist Training Programs Are Available?
A receptionist assists customers and clients in person, via the telephone or mail. A receptionist should have strong communication, interpersonal and computer skills, which can often be developed in training or certification programs. Read on to find out what training or certification programs are available for becoming a receptionist.
Receptionist Training Requirements
While those seeking to become a receptionist generally need only a high school diploma or equivalent, some receptionist positions require completion of an educational program. Office administration training and certificate programs may cover general office skills or advanced knowledge of specific computer programs.
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Southern New Hampshire University
You have goals. Southern New Hampshire University can help you reach them. Whether you need a bachelor's degree to get into a career or want a master's degree to move up in your current career, SNHU has an online program for you.
University of Maryland Global Campus
University of Maryland Global Campus provides affordable, achievable, and flexible pathways to a college degree for adult learners. With over 90 degrees and certificates, UMGC is built to fit your schedule and goals.
University of North Carolina
The University of North Carolina offers a wide range of online programs designed for working adults. Earn your degree from a nationally recognized institution with flexible scheduling and strong academic support.
Arizona State University
Arizona State University offers more than 300 online degree programs, certificates and courses. ASU Online delivers the same rigorous academic programs as on campus, with the flexibility you need to succeed.
Important Facts About Receptionist Training Programs
| Prerequisites | High school diploma or GED |
| Online Availability | Some programs are offered fully online |
| Specializations | Veterinary, Dental, Medical, Legal |
| Possible Careers | Receptionist, Secretary, Administrative Assistant, Executive Assistant |
Training Programs
Some colleges offer training programs where students can learn computer, business communication, and technical skills needed for office administration. Some of these programs lead to a professional diploma or certificate. Courses typically include introductory and advanced classes in specific computer programs, such as Excel, Windows and word processing. A course in the use of general office equipment might also be included.
Certification Programs
Just as there are no educational requirements for becoming a receptionist, there are no particular certifications required to enter this field. Those who wish to be designated as a certified professional receptionist can do so by providing required proof of experience, continuing education and references to the National Association of Professional Receptionists. Some might choose to become certified in certain computer skill levels or technologies, such as those offered by Microsoft.
Job Outlook and Salary Information
According to the U.S. Bureau of Labor Statistics (BLS), employment opportunities for receptionists are expected to have little or no change between 2021 and 2031. These professionals made a median annual salary of $29,950 in 2021, per BLS data.
