What Are the Job Responsibilities of an Account Manager?
Almost every industry uses account managers to maintain client accounts. If you possess strong interpersonal and organizational skills, you may be interested in becoming an account manager. Read on to find out what type of account manager you could become and what job responsibilities you can expect.
Account managers work with sales, customer service departments, and account executives to ensure that operations are running smoothly, clients are satisfied, and funds are being spent properly. As an account manager, you may create budgets, forecasts, and schedules to make sure that products and projects are ready on time and running correctly. Account managers are responsible for keeping clients pleased by solving account problems. To work in this position, you must have a thorough knowledge of your company's products and services.
Important Facts About Account Management
|Similar Occupations||Operations manager, account executive, office administrator, personal banker|
|Key Skills||Contract negotiation, business development, project management|
|Required Education||Bachelor's degree, at least five years of experience is preferred|
|Professional Licensure||Dependent on your company and position|
Account managers can work for a wide variety of businesses and companies, including consulting firms, international corporations, and technology product companies. You can become a financial account manager, overseeing a company's financial accounts, or a sales account manager responsible for opening and maintaining sales accounts. Public relations specialists can be account managers for their firm's client account services. The following descriptions outline some possible account manager careers.
Sales account managers are integral to bringing in new accounts for a company, as well as maintaining positive relationships with existing clients.
As an account manager, you solve problems pertaining to the accounts you manage and negotiate the terms and conditions of accounts. Sales account managers serve as the principle figure of contact between the firm and the client, and must ensure customer satisfaction. You may be responsible for finding new accounts, meeting with prospective business clients, and managing existing clients in a manner that grows business.
Financial account managers are involved in the monetary workings of accounts and make funding, budgeting, and spending decisions. You may develop strategies for financial growth and focus on achieving your firm's financial goals.
Client and Public Relations
According to the U.S. Bureau of Labor Statistics (BLS), an account manager may be a type of public relations specialist. In public relations, you can serve as a client account manager who works to maintain a client's positive image and reputation with the public.
According to PayScale.com in June 2019, the overall salaries earned by most account managers of varying kinds ranged from $36,000 to $83,000 a year. Most sales account managers earned between $35,000 and $96,000, while most financial account managers took home salaries ranging from $52,000 to $115,000 annually. Most sales managers, meanwhile, earned between $58,940 and $208,000 a year as of May 2018, per the U.S. Bureau of Labor Statistics (BLS).