Free Medical Administrative Assistant Training
Free medical administrative assistant training is difficult to find, but some organizations and accredited universities do offer a few free resources. Read on to find out what kind of resources you can expect to find.
Overview of Free Medical Administrative Assistant Training
Medical administrative assistants manage the front desk operations of physicians' offices, hospitals, and other healthcare providers. Job tasks can include recording patient information, taking calls, scheduling appointments, filing insurance claims, billing, and more. Because medical administrative assistant is a specialized position, few free training resources are offered, and the ones that are available are more for certain skills or knowledge that is helpful to a medical administrative assistant, rather than training specific to the position itself. Of the resources available, most of the content comes from medical or other non-profit organizations, with other content coming from accredited universities or government organizations.
Wisc-Online is an educational non-profit supported by Fox Valley Technical College in partnership with the Wisconsin Technical College System. It offers resources on many different subjects, including general health topics and medical assisting. The school also offers a basic computer skills course which provides necessary knowledge for medical administrative assistants. The medical assistant learning objects include resources for clinical and administrative medical assistants, so while some learning objects will not be as relevant to those going down the administrative path they are available if you want to learn even more. The general health learning objects also provide some helpful study topics, such as medical terminology pronunciation and abbreviations. The learning objects require Adobe Flash Player to run, as they are often interactive exercises with video elements and quiz questions. Some topics you can expect to see on Wisc-Online include professionalism, taking messages, business correspondence, scheduling appointments, medical terminology, and computer skills. No sign-up is required for free access, but if you create an account, you will be able to track your progress in some of these learning topics:
- Basic Computer Skills Course
- General Health Learning Objects
- Medical Assistant Learning Objects
Des Moines University
Knowing medical terminology is an essential skill for medical administrative assistants, and Des Moines University provides a free online medical terminology course. The course covers many areas of knowledge, like word roots, prefixes, suffixes, the various systems of the body, cancer terms, and medications. After finishing the readings in each main section there are quizzes to test you on what you have learned. You cannot gain academic credit for the course, but if you pay a fee, you can receive a certificate of participation.
MedlinePlus (U.S. National Library of Medicine)
The U.S. National Library of Medicine also offers a tutorial on medical terminology through MedlinePlus. This free course explores what you need to know about medical words, including word roots, prefixes, suffixes, and abbreviations. Additionally, the course lists other resources on MedlinePlus that might be useful for medical administrative assistants. The tutorial is structured as a series of readings with diagrams, and all sections are followed by a comprehension quiz. You do not have to enroll in anything to take the free course, and Medline Plus allows you to download all the tutorial materials to use for reference.
World Medical Association
Another great skill to have as a medical administrative assistant is an understanding of medical ethics. This course was developed by the World Medical Association and is hosted by the Norwegian Medical Association. It is intended as continuing education for physicians, but those aspiring to be medical administrative assistants will also benefit from the course. The course is seven chapters long, each covering a different aspect of medical ethics, whether that is your relationship to patients, coworkers, healthcare personnel, or society, as well as ethical decision making and ethics in medical research. Each chapter includes comprehension exercises and chapter tests. You will need to sign up for a free account with the Norwegian Medical Association to take the course.