What Are Some Career Options in Retail Management?
Though many individuals hope to earn retail management positions, doing so takes time, patience and experience. Read on for more information about job options that pave the way to a retail management career.
What Is Retail Management?
Individuals with training in retail management can become retail managers. These workers typically oversee scheduling, recruiting and training of retail staff. They may also deal with customer complaints and work to improve business efficiency and sales. Retail managers work in many different sales industry areas, such as clothing, groceries and hardware.
Important Facts About Career Options in Retail Management
|Required Education||High school diploma, or equivalent ('for all retail sales managers'); no formal education requirement ('for all retail sales workers')|
|On-the-Job Training||Typically lasting a couple of months for retail sales managers, and a couple of weeks for retail sales workers|
|Key Skills||Customer focused, critical thinking, problem solving, close listening, clear communication, social nuance, negotiation|
|Work Environment||Clothing stores; building material and supplies dealers; other general merchandise stores|
Retail Management Training Programs
While it is possible to move into a management position through work experience, degree programs in retail management are offered at the undergraduate level at community colleges and universities. Completing a degree program in retail management may help you move into a leadership position more quickly. These programs typically teach you about finance, marketing, merchandising and e-commerce, among other topics.
Working in Retail Sales
A career in retail management often starts on the sales floor, since most retail management positions require sales experience. Retail salespeople are expected to be knowledgeable about the product they are selling, and they must also be able to provide customer service, operate cash registers and help maintain the store's general appearance, according to the BLS. Annual salaries may vary, but the BLS reports that, as of May 2018, the average earnings for a retail salesperson were $28,310 per year.
Working as a Retail Manager
Retail managers may find work in a variety of environments, including small, locally owned boutiques, large chain department stores or even the drug store down the street. Retail managers plan and direct the establishment's everyday functions and earn a median of $47,383 a year, according to the PayScale.com as of June 2019.